Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Had to have the harmonic balancer replaced -- day later,

Customer Question
Had to have the...

Had to have the harmonic balancer replaced -- day later, engine light went on...mechanic said ERG valve [code P0401] -- replaced ERG valve...light went off for about 15 mins....came back on--has stayed on. [BTW, have replaced gas cap and started using 'premium' gas to see if it would help--nothing] Had been getting 12.4 miles to the gallon---since erg valve replaced---getting 11.0!!!

Mechanic's Assistant: Has your vehicle stalled? Has anyone run a diagnostic test to pull the trouble code?

It makes 'loud' clunking noise at start up---never had before. Mechanic did run under the dash diagnostics .... keeps getting same P0401 code

Mechanic's Assistant: Are you fixing your MINI yourself? What have you tried so far?

Just told you what has been going on...MECHANIC has done all replacements/diagnostic test.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I just want my truck running like it was before that 'bloody' harmonic balancer went out. [BTW, I'm a 64 yr old woman and I worried mechanic is just wanting more, more money.]

Submitted: 9 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 1 minute by:
12/8/2017
Ford Mechanic: Ron, ASE Certified Technician replied 9 months ago
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,022
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Verified

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

Ask Your Own Ford Question
Ford Mechanic: Ron, ASE Certified Technician replied 9 months ago

Can you tell me what you're working on, please? Need the year, make and model as well as engine size.

Ask Your Own Ford Question
Customer reply replied 9 months ago
2007 ford sports trac...4.0
Customer reply replied 9 months ago
just respond via this method. please.
Customer reply replied 9 months ago
NEVER MIND!!! WHAT A SCAM!!! I just notified bank to block any additional charges!! $5 for not a damm thing!!
Ford Mechanic: Ron, ASE Certified Technician replied 9 months ago

The code P0401 in most cases is set due to a failing ESM (EGR systems Module) . Is that the part he replaced?

Ask Your Own Ford Question
Ford Mechanic: Ron, ASE Certified Technician replied 9 months ago

Im tiring to help you but you do not seem to have the patience to allow me to. This in not a scam and I have been paid nothing by you.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,022
25,022 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
After completing a phaser, timing chain, oil pump job on my
After completing a phaser, timing chain, oil pump job on my 2006 NAV and reassembling, the SUV ran beautifully for about 10 minutes then a loud screech started. I opened it back up and everything look… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Engine light came on. scanner showed bad erg valve. also had
engine light came on. scanner showed bad erg valve. also had cylinder head replaced three weeks agi with temperature assembly plus new radiator. would that effect erg valve cost at ford dealer was $2,… read more
rpmdiag
rpmdiag
High school
7,971 satisfied customers
ford explorer: Hi Ricardo my name is ***** ***** engine
Hi Ricardo my name is ***** ***** engine light is on, on my 2006 ford explorer. I had a couple friends look at it and they came up w the code p0401 and then put an egr valve in. the light is still on … read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
Ford Explorer 4.0L SOHC: I apologize for the novel that this
I apologize for the novel that this issue is, I've been working on this vehicle for a while now, and still chasing down issues. I have a 2004 Explorer 4.0L. I was driving on the freeway when the engin… read more
John Mc
John Mc
Ford Technician
Vocational Trade School
5,495 satisfied customers
Ford F250: gas pedal..stalled..Towed to dealership and they
Ford F250 Diesel started not responding when gas pedal depressed and stalling afterward. This last time it stalled it wouldn't start. Towed to dealership and they say a multitude of problems according… read more
Thomas
Thomas
Mechanic
High School or GED
1,053 satisfied customers
Hi. I have a 2005 SportTrac with 70K miles. Great truck.
Hi. I have a 2005 SportTrac with 70K miles. Great truck. You can't kill it. Problem is that it's running rough at normal idle (700 rpm or so). Have done a tune up, injector cleaning, and put in new pl… read more
Paul M ASE Master
Paul M ASE Master
Automotive College
3,307 satisfied customers
Ford F350 SuperDuty Pickup 4x4 What causes P0401 code on 07
What causes P0401 code on 07 6.0L?? FYI - My truck has had an EGR delete kit for 3 yrs now. But the code just came in. Went to the dealer once, they changed the EGR valve and after 50 kms the P0401 co… read more
david
david
Heavy Duty Repair Mechanic
Vocational, Technical or Trade Scho
495 satisfied customers
2004 Ford Explorer: fuel filter..fuel pump, spark plugs..air filter
My 2004 Ford Explorer had an idle problem. we've replaces the fuel filter, fuel pump, spark plugs, cleaned the mass air flow, replaced the air filter. What else might be causing the problem?… read more
Alex M
Alex M
Automotive Technician
Diplom
858 satisfied customers
Ford Taurus: Have had a few problems but they were rectified.
Good morning, February I bought / a Ford Taurus. Have had a few problems but they were rectified. Except for one matter. When I depress the brake pedal(basically when first touched and not when fully … read more
Thomas
Thomas
Mechanic
High School or GED
1,053 satisfied customers
Mustang: v6..their tool dose not register misfire..exhaust..spark plug
hi my mustang v6 2000 a small misfiring under lode,what can cause it ?? this is what's on the services sheet (#PO401-INSUFFICIENT EXHAUS GAS RECIRCULATION FLOW DETECTED SMALL MISFIRE UNDER LOAD)They s… read more
Richard
Richard
ASE Certified Technician
Vocational, Technical or Trade Scho
1,524 satisfied customers
1999 Ford Taurus: 98,000 miles on it..drove..winter..cool
Im driving a 1999 Ford Taurus with 98,000 miles on it. I bought a year ago and drove it all winter with no problems or complaints other than the heater didn't seem to work all the time. After the car … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
2000 Ford Contour: the EGR Vacuum Solenoid, check voltage..gauge
I have a 2000 Ford Contour (Sport) car with 24V DOHC engine. Check Engine "On" ran OBD-II scan and the only code showing was P0401 for (EGR Insufficient Flow). Question what can trigger this code, I h… read more
CTFordTech
CTFordTech
Auto Technician
Vocational, Technical or Trade Scho
4,460 satisfied customers
1998 Ford Ranger: My check engine light just came on a couple..gas cap
I have a 1998 Ford Ranger 5 speed. My check engine light just came on a couple of days ago. I had it checked and they said it was the gas cap. So I replaced the gas cap and it went off. Then it came b… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,022 satisfied customers
My 97 v6 3.8 mustang shakes when at a stop and more when its inpark .
my 97 v6 3.8 mustang shakes when at a stop and more when its inpark .i have changed pcv valve gas filter cleaned the injectors and did a tune up it has no miss fires motor mounts are fine… read more
Dieseljunky2
Dieseljunky2
Locomotive Mechanic
Ford Certified Technician
310 satisfied customers
2001 F-150: speeds..diagnostic..the EGR and DPFE..serviced
I have a 2001 F-150 that has hesitation and skipping at certain speeds. I have had ford run a diagnostic and replaced the EGR and DPFE but the hesitation is getting worse. I had the tranmission checke… read more
Bamaman39
Bamaman39
Ford master diesel Tech.Ford certified
High School or GED
2,154 satisfied customers
fault codes..Cylinder 4 Contribution/Balance 2)..Flow..Control Circuit
I have three fault codes that I'm trying to diagnose. 1) P0272 Cylinder 4 Contribution/Balance 2) P0401 Exhaust Gas Recirculation Flow Insufficient Detected 3) P0404 Exhaust Gas Recirculation Control … read more
Richard
Richard
ASE Certified Technician
Vocational, Technical or Trade Scho
1,524 satisfied customers
2000 Ford Ranger: Automatic Transmission..I crumpled the front bumper
I have a 2000 Ford Ranger 2WD Automatic Transmission 2.5 L 4 cylinder. I had an accident were I crumpled the front bumper. The bumper was replaced ok but ever since the accident I have a loud vibratin… read more
Gary
Gary
Line Technician
High School or GED
152 satisfied customers
1998 Ford F-150: 4WD..trouble code..hoses/vaccuum lines..drove
I own a 1998 Ford F-150 4WD with a 4.6L/V8 and it will not pass state (TX) inspection due to trouble code: P0401 (which is EGR-insufficient flow detected). My problem is that I have replaced the EGR v… read more
Fordanswerman
Fordanswerman
Ford Senior Master Technician retired
Associate Degree
2,912 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x