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Ford 2015 edge. Cannot open door battery is dead. Cannot…

Customer Question
Ford 2015 edge. Cannot...

Ford 2015 edge. Cannot open door battery is dead.

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

Cannot access inside therefore cannot pop hood to boost car

Mechanic's Assistant: Are you fixing your Edge yourself? What have you tried so far?

Tried key on drivers side underneath does not fit. Could be wrong key provided by dealership

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I see one parking lite on which could be draining battery

Submitted: 7 months ago.Category: Ford
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Answered in 12 minutes by:
12/4/2017
Ford Mechanic: Jaybird61, ASE Certified Master Technician replied 7 months ago
Jaybird61
Jaybird61, ASE Certified Master Technician
Category: Ford
Satisfied Customers: 2,312
Experience: Automotive Instructor at Palm Beach State College
Verified
My name is***** should use your key under lock cover and insert the key just enough to slide cover off and then use key in key slot on door under the cover.
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Ford Mechanic: Jaybird61, ASE Certified Master Technician replied 7 months ago

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Ford Mechanic: Jaybird61, ASE Certified Master Technician replied 6 months ago

If no other questions can you please enter a 5 star rating so I can get credit for helping you and can get question closed out. Thanks.

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