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All lights are coming on, it is not cranking with the key.

Customer Question
All lights are coming...

All lights are coming on, it is not cranking with the key.

Mechanic's Assistant: Have you checked the fuel supply? And are all the spark plugs working?

Yes

Mechanic's Assistant: What is the model/year of your Ford?

2005 Ford Freestar

Mechanic's Assistant: Are you fixing your Freestar yourself? What have you tried so far?

No, I am not. All fluids have been checked and all hoses have been checked by a mechanic.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That is all I Know. Oh the driver tried using the automatic key to crank the vehicle from inside. Before she did this, the vehicle was cranking good.

Submitted: 7 months ago.Category: Ford
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Answered in 1 minute by:
11/30/2017
Ford Mechanic: Pete, Auto Service Technician replied 7 months ago
Pete
Pete, Auto Service Technician
Category: Ford
Satisfied Customers: 32,942
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.

Is the starter not engaging to crank over the engine with this fault here or is the starter engaging but the engine is not starting?

Let me know so we can continue, thanks, Pete.

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Customer reply replied 7 months ago
The starter is not engaging.
Ford Mechanic: Pete, Auto Service Technician replied 7 months ago

Do you hear any click noises from the starter area or anywhere else when trying to start it?

Was anything tested to try and locate the fault here?

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