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2014 escape lost power steering, and displayed a power

2014 escape lost power...

2014 escape lost power steering, and displayed a power assist fault. Cleared a U0131-00 with a scanner. Steering never returned. Now have a recurring U3000-53 Control module deactivated. Also a U1007-00 Lost communication with battery monitor sensor “A”.

Mechanic's Assistant: Is the power loss consistent, or does it fluctuate?

Consistent. Went out and had never returned.

Mechanic's Assistant: Are you fixing your Escape yourself? What have you tried so far?

Yes. I have only scanned and cleared codes, and checked the power assist fuse.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That’s all.

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Answered in 9 minutes by:
11/23/2017
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 451
Experience: Master Service Technician
Verified
Good morning I hope you are doing great. My name is***** am a Ford technician and would be happy to assist you with this.What you are experiencing is a normal issue with the sterring column control module on these models. The module locks up and with cause the steering assist to fail. I would recommend disconnecting the battery for 10mins and recheck, it may reset the module. If the problem is still present then it will have to get hooked up and tested with a Ford scantool, sometimes all they need is to be reprogrammed
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Customer reply replied 8 months ago
I’ll give that a try and get back to you.
Okay great, I will be here whenever you are done
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 451
Experience: Master Service Technician
Verified
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