Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 2013 f150 will not start. and the key faubs will not

Customer Question
My 2013 f150 will...

My 2013 f150 will not start. and the key faubs will not unlock or lock the truck. radio and lights all work

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

Head lights, radio, intererior lights dashboard and touch screen

Mechanic's Assistant: Are you fixing your F150 yourself? What have you tried so far?

I tried to jump start it

Submitted: 8 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 56 minutes by:
11/11/2017
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Ford
Satisfied Customers: 448
Experience: Master Service Technician
Verified
Good morning, I hope you are doing great. My name is ***** ***** I would be happy to help you with this.It sounds like a battery or key fob issue. Has the battery been tested recently?
Ask Your Own Ford Question
Customer reply replied 8 months ago
Battery is fine. Key faub are not responding
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago

Alright that is good. Since the battery is good, there are two things that can cause this, either both faubs are dead, which is not too likely, or the responder module in the truck has stopped receiving signal. The signal is received and processed by a satellite module in the truck, if something happens to the module then the faubs will be inoperable as the truck does not see their signal.

Do you have a scantool that can check if the system has any trouble codes set?

Ask Your Own Ford Question
Customer reply replied 8 months ago
No
Customer reply replied 8 months ago
Truck is out in countey
Ford Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago

Okay, unfortunately without any codes or without being there this will be alittle hard for me to diagnose, so I am going to opt out and open it up to a new expert. Good luck!

Ask Your Own Ford Question
Customer reply replied 8 months ago
No error codes
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,061
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer! I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Do you still need help?

Ask Your Own Ford Question
Customer reply replied 8 months ago
We have unhooked battery, tried to jump the truck, and by pass the ignition to start it. Key faub batteries are fine, they just won't communicate with the truck. The truck is not showing any problem codes.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

What do you mean by 'bypass ignition'?

Ask Your Own Ford Question
Customer reply replied 8 months ago
Bridging the starter cylinoid. It would crank but not start.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

It's not going to start that way for sure.

What happens when turning the key to the crank position?

Ask Your Own Ford Question
Customer reply replied 8 months ago
Nothing. All electronics work but nothing when turning the key. Something like System start failure appears on display.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

Does the fuel pump run when the key is turned on?

Ask Your Own Ford Question
Customer reply replied 8 months ago
I don't know.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

CAn you check?

Ask Your Own Ford Question
Customer reply replied 8 months ago
I am not sure. If it is on or mot
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

Have you checked fuses?

Ask Your Own Ford Question
Customer reply replied 8 months ago
Yrs
Ford Mechanic: sprinkles08, ASE Certified Technician replied 8 months ago

You're at the point where a scan tool is going to be needed to proceed with diagnostics.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,061
24,061 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,993 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,556 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Truck will not start. Dashboard lights come off and on, it
Truck will not start. Dashboard lights come off and on, it was parked, we were listening to the radio,...when we tried to start it nothing happened....will not shift out of gear. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
The remote start doesn't work anymore. Ranch 2013 for F150.
Just tried to activate the remote start. Horn honks, lights blink then nothing … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
839 satisfied customers
I have a 2013 f150 4x4. I forgot to unhook it from my Travel
I have a 2013 f150 4x4. I forgot to unhook it from my Travel trailer overnight. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,426 satisfied customers
I have 2013 f150 ecoboost. Put led backup bumper lights in.
Yes, put led backup bumper lights in. Everything worked fine, parked truck but left key on by mistake. Went to start all dash lights go on goes through test says ok. But engine won't turn over and get message starting system failure. Plugged diagnostic tester in keeps saying link error. Never had issue before. Turned key 8 times quick and doors lock. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
Key won't work. 2013 f150. Yesterday the door wouldn't open
Yesterday the door wouldn't open with the key got door unlocked now but truck want start… read more
Dan
Dan
Dealership Technician
Associate Degree
2,104 satisfied customers
Ignition light blinks rapidly, engine doesn't turn over.
Ignition light blinks rapidly, engine doesn't turn over. 2015 f150 … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
F150 XLT: Hey Lurch hows it going? Long story short...truck
Hey Lurch hows it going? Long story short...truck was running perfectly but reverse was slipping so brought it to a tranny shop, made a transmission swap. Truck was running like shit as soon as I got … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Working on my 2002 Ford F150. Out of the blue, it was having
Working on my 2002 Ford F150. Out of the blue, it was having times in which it wouldn't turn over. Go back later and it would start right up. The battery is new. It seems to be an issue with the anti … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Ford expedition: My 2012 expedition won't start. Key turns,
My 2012 expedition won't start. Key turns, but just buzzing and blinking on the dash. Heater & radio turned on the first time, but not the second time I tried to start it. Haven't checked if the steer… read more
chris
chris
Ford tech at a dealer
Associate Degree
2,764 satisfied customers
F150: was sitting in 2013 f 150 with inside dome lights on
was sitting in 2013 f 150 with inside dome lights on for about 5 min without motor running, and all of a sudden dome lights shuts off and a red light comes on in dashboard with a vehicle ant a padlock… read more
chris
chris
Ford tech at a dealer
Associate Degree
2,764 satisfied customers
Ford F150 LXT: Have 2013 F150 with Sync. When I start the
Have 2013 F150 with Sync. When I start the truck and Bluetooth accesses my phone the radio turns off and the screen shows "In Private" like I am on a call. I push the end button but nothing happens. I… read more
chris
chris
Ford tech at a dealer
Associate Degree
2,764 satisfied customers
I shut my 2004 f150 off at noon and was fine ! At 3:00 the
I shut my 2004 f150 off at noon and was fine ! At 3:00 the tail lights were on and radio,check engine lights,without a key in the ignition ! And with the key now the truck won't start . I unhooked the… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
Ford F150: Is there a quick or temporary way to override anti-theft
Is there a quick or temporary way to override anti-theft system on 2001 f150. I have tried locking and unlocking several times and also a separate key but wont start. The THEFT light stays lit on dash… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
2006 Ford expedition: changing..head unit..I blew the radio fuse..horn
I was changing my head unit on a 2006 Ford expedition to a after market dvd touch screen. I wired everything right and.tested it and it didn't work I blew the radio fuse. So I put the horn fuse is tha… read more
david
david
Heavy Duty Repair Mechanic
Vocational, Technical or Trade Scho
495 satisfied customers
2007 ford explore sport trac limited: truck wont start..dome lights
2007 ford explore sport trac limited, truck won't start. headlights come on. dome lights bright, radio works fine. Truck won't jump start. battery has 12.5 v. Just don't have lights on the dash board … read more
Jettadan1
Jettadan1
Lead mech
Some college
1,421 satisfied customers
2000 F150: jump start..changed computer security with the key
Got a 2000 F150 and need to jump start it and now appears to have changed computer security with the key and also there is a reset button for this can't find it. Can you tell me were the reset button … read more
Drew(supermazdatech)
Drew(supermazdatech)
Senior Mazda Tech.
Vocational, Technical or Trade Scho
2,215 satisfied customers
2006 ford f150: keys..their long tool and went..rubber..door locks
2006 ford f150, left the keys in locked truck, called AAA and the guy came to unlock it. He used their long tool and went thru the edge of the door, thru the rubber, and unlock the by the took hitting… read more
Bamaman39
Bamaman39
Ford master diesel Tech.Ford certified
High School or GED
2,154 satisfied customers
2004 Ford F150: alarm system..unlock button..locks..alarm sounds
my 2004 Ford F150 alarm system is going off when I try to start the truck - the red alarm button does not turn off the alarm but the unlock button does - what is wrong and how can I start the truck as… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x