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Headlights are not turning on, fuses ok, switch is brand

new JA: Have you checked the...
headlights are not turning on, fuses ok, switch is brand new
JA: Have you checked the fuses? Have you checked the bulbs?
Customer: fuses are ok, bulbs are brand new, new headlight switch put in today
JA: What is the model/year of your Ford?
Customer: 2002 f350 diesel 7.3l
JA: Are you fixing your F350 yourself? What have you tried so far?
Customer: yes, ourselves. relays replaced, all fuses checked, switch replaced
JA: Anything else you want the mechanic to know before I connect you?
Customer: i dont think so
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Answered in 13 minutes by:
10/12/2017
David Craig
David Craig, Auto Mechanic
Category: Ford
Satisfied Customers: 4,526
Experience: owner/mechanic at 3D Automotive
Verified

Hi Im David, thanks for visiting the site. if you jumper the headlight relay can you get the lights to come on?

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Customer reply replied 3 months ago
How do I do that?

do you know where the relay is?

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ok, if you pull it out. the relay prongs should be numbered 30 ,87 86 and 85. let me know if they are

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ok, standby. i will tell you which one is for the headlights

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those are the DRL light relays, the headlight relay seems to be part of the headlight switch

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Customer reply replied 3 months ago
Ok, so the DRL relays are out and we were just messing around, the high beams turned on.

ok, good put the relays back in

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Customer reply replied 3 months ago
Ok, the relays are back. The main headlight works. The turn indicators and running lights do not. The brake lights only come on when the brake is pressed.

ok, now we are getting somewhere.

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do the tail lights work?

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Customer reply replied 3 months ago
No, they only come on when the brake is pressed.

ok, this is a classic example of a bad multi function swith

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Customer reply replied 3 months ago
Where is that at?

ill send you a pic

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here

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Customer reply replied 3 months ago
Great, we will get one of those and see what happens! Thanks. ;)

you're welcome, Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will keep the chat open for further follow up questions you may have. Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return.
Thank you for rating my assistance and for using Just Answer.

David Craig
David Craig, Auto Mechanic
Category: Ford
Satisfied Customers: 4,526
Experience: owner/mechanic at 3D Automotive
Verified
David Craig and 87 other Ford Specialists are ready to help you
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thank you

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David Craig
David Craig
David Craig, Auto Mechanic
Category: Ford
Satisfied Customers: 4,526
4,526 Satisfied Customers
Experience: owner/mechanic at 3D Automotive

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