Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My back up camera is not working. I purchased one, but do…

Customer Question
My back up camera...

My back up camera is not working. I purchased one, but do not know how to replace it

Mechanic's Assistant: Is this an aftermarket camera, or did it come with the vehicle?

Came with vehicle

Mechanic's Assistant: What is the model/year of your Ford?

2011 edge

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes. I pulled fuse, that looks good. Turned off setting for camera and turned back on. Unhooked battery to reset sync

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I don't think so

Submitted: 10 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 32 minutes by:
10/4/2017
Ford Mechanic: Gunvir Singh,
 replied 10 months ago
Gunvir Singh
Category: Ford
Satisfied Customers: 2,013
Experience: Master Tech at Kennesaw Auto Tech
Verified

Hello, let me review your request. Please stand by.

Ask Your Own Ford Question
Ford Mechanic: Gunvir Singh,
 replied 10 months ago

Are you looking for the camera replacement procedure ?

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,022
25,022 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Missing guide lines after replacing backup camera on my 2011
missing guide lines after replacing backup camera on my 2011 ford edge … read more
Anthony P.
Anthony P.
ASE Certified, Ford Master, Honda Master
956 satisfied customers
2011 ford edge no display no radio no back up camera tried
2011 ford edge no display no radio no back up camera tried disconecting … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
The backup camera will not work, tells me to go to a dealer.
The backup camera will not work, tells me to go to a dealer … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
I have a 2011 Ford Edge Limited. A/C fan wasn't blowing. I
I have a 2011 Ford Edge Limited. A/C fan wasn't blowing. I checked a few related fuses in the car and under the hood. All were ok. I had a hard time getting the hood to close so I had to give it a goo… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,022 satisfied customers
2011 ford edge. Reverse camera does not work. How can I
2011 ford edge. Reverse camera does not work. How can I diagnose? Is it a software issue or does the camera need to be replaced? … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
My back up camera on my 2011 Ford Edge bworks intermittenly.
My back up camera on my 2011 Ford Edge bworks intermittenly. I get error message not available. … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
2012 Ford Edge unplugged high power fuse to access a
2012 Ford Edge unplugged high power fuse to access a different one . No speedo , gas gauge , act don't work . Is there a reset proceedure … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
2014 rear camera quit working after we had electrical issues
2014 rear camera quit working after we had electrical issues with truck camper had to replace m\numerous fuses. Is there a way to test to see which fuse and or connector might be a problem before taki… read more
Jeremy
Jeremy
Technician
Vocational, Technical or Trade Scho
104 satisfied customers
I have a 2011 ford edge SES. The touch screen has defaulted
I have a 2011 ford edge SES. The touch screen has defaulted to "sync powered by microsoft" and will not do anything else. What steps do I need to do to fix please?… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,594 satisfied customers
2012 Ford edge Limited rear camera not woking, displays
2012 Ford edge Limited rear camera not woking, displays camera not available … read more
Mat
Mat
Associate Degree
14 satisfied customers
My rear view camera is works sometimes (without the lines
My rear view camera is works sometimes (without the lines showing anymore), the picture is upside sometimes, and is black other times. … read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
I just installed a backup camera in my 2013 f150 super, I
I just installed a backup camera in my 2013 f150 super … read more
John Vieira
John Vieira
Heavy Duty Diesel Mechanic
63 satisfied customers
Ford Taurus SEL: Just purchase a 2011 ford Taurus used. Does
Just purchase a 2011 ford Taurus used. Does it have rear speakers in the window seal above the back seat? If so I don't think mine are working. Are there any special settings on the radio for the spea… read more
Jeremy
Jeremy
Technician
Vocational, Technical or Trade Scho
104 satisfied customers
Ford Edge SEL: I have a 2011 Ford Edge. The /U camera goes
I have a 2011 Ford Edge. The B/U camera goes blank with a little block that says= Backup camera not available, see dealer. Everything else works fine. ED… read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
Ford Edge: I have a 2011 Ford Edge and the back up camera worked
I have a 2011 Ford Edge and the back up camera worked fine until yesterday. It says that the back up camera is unavailable. I have tried pulling the fuse to reset it any other thoughts or ideas?… read more
Marty
Marty
Vocational, Technical or Trade Scho
576 satisfied customers
Ford Edge Limited: I have a 2011 Ford Edge Limited with the
I have a 2011 Ford Edge Limited with the my ford touch system and the turn by turn navigation feature and I purchased the map version a3 sd card but nothing happens when I put it in. What do I have to… read more
Ironmike
Ironmike
ASE Master L1 performance ,Ford tech
Vocational, Technical or Trade Scho
1,773 satisfied customers
2011 ford: wont turn..i tried pulling the fuse and putting it
I have a 2011 ford edge. My touchscreen wont turn on. i tried pulling the fuse and putting it back but it still ont turn on. i also disconnected the battery and it still wont boot up. how do i reboot … read more
Marty
Marty
Vocational, Technical or Trade Scho
576 satisfied customers
2011 Mustang GT: convertible..electronics package thinking
I ordered an 2011 Mustang GT 5.0 convertible. I ordered it with the electronics package thinking that it included the backup camera. When it came in I realized that it didn't have a camera. I noticed … read more
Jettadan1
Jettadan1
Lead mech
Some college
1,421 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x