Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The key won’t turn in the ignition. Steering wheel locked.

Customer Question
The key won’t turn...

The key won’t turn in the ignition

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

Steering wheel locked. Key not damaged or worn. Anti theft light is blinking

Mechanic's Assistant: What is the model/year of your Ford?

09 edge

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Just keep trying the key. Locked and unlocked the doors

Submitted: 7 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 1 minute by:
10/1/2017
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 7 months ago
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6,877
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance
Verified

Try pulling the wheel hard to the left or right while turning the key and see if it start and the steering wheel unlocks. It may be stuck against the steering wheel lock pin.

Ask Your Own Ford Question
Was this answer helpful?
Ask A. Penland Your Own Question
A. Penland
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6,877
6,877 Satisfied Customers
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance

A. Penland is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
2006 f150 2wd will go in reverse but will not move forward.
2006 f150 2wd will go in reverse but will not move forward … read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
Won't come out of park with the shifter on the column. 2000
Won't come out of park with the shifter on the column … read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
The air won't work all the time, there a sensor in the dash
the air won't work all the time, there a sensor in the dash that works after you get going. is this a recall … read more
timdieseltech
timdieseltech
diesel tech
Vocational, Technical or Trade School
47 satisfied customers
Today the transmission just failed to engage when turning in
today the transmission just failed to engage when turning in an intersection. Would go into park but would not engage in reverse or drive on any setting. It's a 2015 Ford F-150 Crew Cab 4X4 with 35427… read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
What is the torque specs for a 2004 ford f350 6.0, for the
What is the torque specs for a 2004 ford f350 6.0, for the HPOP hold down bolts, cover, EGR and Oil cooler cover?… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2003f150 hard to start and idles rough. Always. 2003n f150
i need to talk to a mechanic i have put new heads timing chains,coil packs, spark plugs, vacuum lines , etc … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Got 04 ford f350 with 6.0 powerstroke,replaced injectors,ipr
got 04 ford f350 with 6.0 powerstroke,replaced injectors,ipr valve ball tube o-rings,stand tubes and dummy plugs. it will spin but will not start … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
2007 f150 5.4 giving codes p0340 and p0345 with and without
2007 f150 5.4 giving codes p0340 and p0345 with and without bank 2 CPS connected … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
A couple of weeks ago I noticed a lot of corrosion on my
A couple of weeks ago I noticed a lot of corrosion on my battery termanals ( I've had to clean many times) . I disconnected my cables and cleaned all the corrosion off. After I was finished and reconn… read more
Kenny Z
Kenny Z
Ford Senior Master Technician
High School or GED
16 satisfied customers
2011 Ford Explorer B0082:1A trouble code - Air Bag Light on.
2011 Ford Explorer B0082:1A trouble code - Air Bag Light on … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Had the electric fuel pump replaced. Now the brake lights
Had the electric fuel pump replaced. Now the brake lights don't work. … read more
Steve Jensen
Steve Jensen
Service Manger/ Lead Technician
High School or GED
385 satisfied customers
I have a Ford f150 stx 2010 4.6 v8. My warning lights all
I have a Ford f150 stx 2010 4.6 v8. My warning lights all light up and radio display mess up also dash lights staying on from time to time when I turn off my truck. Cluster issues? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
What fuse operates the r side trailer light on a f150 2007
what fuse operates the r side trailer light on a f150 2007 ford … read more
Eric
Eric
Auto Technician
589 satisfied customers
The engine is slowly cranking over mimicking a dead battery;
The engine is slowly cranking over mimicking a dead battery; however, I have jumped it and replaced the battery with no luck. … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
My 1991 ford f250 stalls after I start it up. need to gun it
My 1991 ford f250 stalls after I start it up. need to gun it to keep from stalling. … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Today I had in my 1998 4.2 f 150 ford truck all the codes
Today I had in my 1998 4.2 f 150 ford truck all the codes were out because the ignition and plugs were causing a lean and misfire code and check engine light to come on Replacing wires wiped out all t… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
We recently bought a 2017 Ford Fusion titanium. It's been
We recently bought a 2017 Ford Fusion titanium. It's been giving us radio and sync issues since day one. It's been to the dealer many times, but they can't reproduce the issues so they can't fix it. I… read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
I have sudden repetitive clunking noise coming from rear of
I have sudden repetitive clunking noise coming from rear of my 2010 f250. It only lasts a few seconds then stops. First happened the other day and now a couple times yesterday. happens while at steady… read more
Mike V.
Mike V.
Auto Service Technician
High School or GED
1,455 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x