Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a 2011 Ford F250 with automatic air. When I turn on…

Customer Question
Good morning! I have a...
Good morning! I have a 2011 Ford F250 with automatic air. When I turn on the a/c, the left side blows cold air and the right side blows hot air. The right side will eventually blow cold air. I watched several videos claiming that there was a blend door actuator behind the duct work behind the radio. I bought an actuator and took out all of the parts to get to that position. However, when I removed the duct work, I did not find an actuator located there. I did find one behind the glove box sort of to the right (I changed it with the new part that I purchased) and I found one at the bottom where the passengers feet reside.
I still have the same problem. Do I need to change the bottom actuator, or is there another one that I have not located?
Submitted: 11 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 7 minutes by:
10/1/2017
Ford Mechanic: Randall C, ASE MasterTechnician replied 11 months ago
Randall C
Randall C, ASE MasterTechnician
Category: Ford
Satisfied Customers: 13,509
Experience: 35 years ASE Master Tech, Diagnostic , Electrical Specialist
Verified

Hello, chances are near 99% it is a blend door actuator for the RH side. Sounds like the gearing inside has stripped and it catches at times, This is very common , The thing is and the bad news? you can not replace it like you have been trying, The dash must be removed to get to it. I have NO idea why they designed that way with such a high fail rate item but it is by design. I have attached a picture showing th actuator, It sits on top of HVAC case a bit towards the firewall./ I have not done this exact one in awhile but it is a bit challenging to get to, Here are the instructions for the right side and a file attachment showing location as #13 in the picture

Temperature Blend Door Actuator - RH

Removal and Installation

  1. Remove the instrument panel. For additional information, refer to Section 501-12.
  1. Remove the 2 RH temperature blend door actuator screws.
  1. Disconnect the RH temperature blend door actuator electrical connector.
  1. Remove the RH temperature blend door actuator.
  1. To install, reverse the removal procedure.
  1. NOTE:When the ignition switch is switched to the ON position, the HVAC module will initialize and calibrate the actuators. Calibration of the actuators will take approximately 30 seconds.

    Turn the ignition switch to the ON position and wait at least 30 seconds to verify correct temperature blend door operation.

Please rate my service provided by using the stars at the top of the page.You can still return with followups after rating. Free trials and subscription questions still require ratings. Thanks, Randall

Ask Your Own Ford Question
Customer reply replied 11 months ago
When I click on the link "section 501-12", I do not get anything. I am able to look at the jpg file that you have attached.
Ford Mechanic: Randall C, ASE MasterTechnician replied 11 months ago

the file does not work that way. What are you asking? how to remove the dash? I can send what I have but files may be a bit large and can not send everything. I am sorry

Ask Your Own Ford Question
Customer reply replied 11 months ago
I would like any instructions that you have access to on how to remove the dash. Thanks,
Ford Mechanic: Randall C, ASE MasterTechnician replied 11 months ago

I am sorry not possible to send all the files and sub files in this type of format,.I have attached one large file, after that, it would be lots on/off all day, Sorry for that. I would then suggest going to Alldatadiy.com and paying like $24 to get online access to factory repair info as we use in the shop for your truck.I am sorry but when its a big job and many files. JA system does not allow sending over a certain size file. Its not me. Here is the main file

Ask Your Own Ford Question
Ford Mechanic: Randall C, ASE MasterTechnician replied 11 months ago

in thew shop? we do not unhook everything say on drivers side, We do on passenger side and then unbolt dash and draw it back just enough to get to top of HVAC case, like setting right side on seat

Ask Your Own Ford Question
Customer reply replied 11 months ago
I replaced the part that you recommended and that did not resolve the problem.
Ford Mechanic: Randall C, ASE MasterTechnician replied 11 months ago

Very odd, in most all cases it is the blend door actuator, I am sorry, I did my best but will opt out and open the post back to the other experts. One should be long soon to continue helping

Ask Your Own Ford Question
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,329
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

Do you still need help?

Ask Your Own Ford Question
Customer reply replied 11 months ago
I do still need help since the previous suggestion did not fix the problem. However, I will not be able to try any new suggestions for a week as I will be out of town.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

Do you have a dual or single zone system?

Ask Your Own Ford Question
Customer reply replied 11 months ago
Dual zone. Automatic air
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

Are you able to change temperature normally on both sides when using heat?

Ask Your Own Ford Question
Customer reply replied 11 months ago
the only problem seems to be that the right side initially blows hot air while using the a/c. So far, it will eventually go to blowing cold air.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

Has nothing with the actual a/c system been done?

Ask Your Own Ford Question
Customer reply replied 11 months ago
No, truck has 170k miles on it. I put the last 25k on it over the past 3 years with occasional use. Other than changing a front stabilizer bar earlier this year, I have not had to do any repairs. When this problem first started, I had the freon checked and it was fine.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

This is being caused by an a/c performance issue and is most likely happening due to low charge. What specifically was done that you believe charge is correct?

Ask Your Own Ford Question
Customer reply replied 11 months ago
A mechanic put his gauges on and checked it.
Ford Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

It needs to be recovered with a recovery machine and charged to the proper level.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,329
24,329 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,182 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
08 eddie bauer explorer, heat blows on the passenger side,
08 eddie bauer explorer, heat blows on the passenger side, cold air out of the vents on driver side when a/c is on. sometimes works properly for a short time on trips to atlanta from jackson, ms. can … read more
roy
roy
Associate Degree
3 satisfied customers
Took my 08 f250 6.4l Lariat in for diagnosis of my heat/a.c.
Took my 08 f250 6.4l Lariat in for diagnosis of my heat/a.c. ducts. … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
6,169 satisfied customers
I have a 2009 ford f 150 with dual control a/c and was
I have a 2009 ford f 150 with dual control a/c and was blowing hot air on Drivers side and pass was cold. I replaced the upper blend door and got every thing back and reset fuse. No change, I have hot… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
2001 Taurus SEL-- no heat on passenger side. Trying to
2001 Taurus SEL-- no heat on passenger side. Trying to replace the passenger side actuator but having a hard time getting to it. … read more
roy
roy
Associate Degree
3 satisfied customers
2014 ford taurus limited blows hot air on drivers side and
2014 ford taurus limited blows hot air on drivers side and outside air on passenger side change blend door actuator behinde clove bos dtill problem exist… read more
roy
roy
Associate Degree
3 satisfied customers
Just replaced blend door ac/heat actuator motor on 04 Ford
Just replaced blend door ac/heat actuator motor on 04 Ford Expedition. Reason: AC would not change from dash to floor, defroster or both dash and floor. That problem is fixed. Actuator was located beh… read more
Jaybird61
Jaybird61
Master Automotive Mechanic
2,333 satisfied customers
Shawn, Have 2013 F250 superduty diesel, a/c is not blowing
Hey Shawn, Have 2013 F250 superduty diesel, a/c is not blowing hard at all. It sounds like it is stuck behind glove box. It's my company truck and it's hot as hell out here pipelining. Is there easy f… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
I replaced the blend door actuator on my 2013 F150 fx2 and
I replaced the blend door actuator on my 2013 F150 fx2 and it is still clicking. … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
2003 Ford Explorer Limited Automatic controls for heat and
2003 Ford Explorer Limited Automatic controls for heat and air Blowing cold air when heat is activated or auto switch engaged and its cold outside temp set at higher than outside temp Recently replace… read more
James
James
Bachelors degree automotive technology with minor in diesel
3,578 satisfied customers
Ron, I just spoke with the Ford dealer and they mentioned
Ron, I just spoke with the Ford dealer and they mentioned that there are 4 actuators for the Ford Flex. I do not have the clicking sound I am experiencing cold air on the passenger side during heating… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,182 satisfied customers
Ford F-150 Xl: I have no heat changed out thermostat flush
I have no heat changed out thermostat flush radiatorand heater control still no heat blower works just cold air… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
Ford F250 Super Duty Pickup: My 1999 f250 super duty will only
My 1999 f250 super duty will only blow hot air. The heater acts as if the control is always turned to the hottest setting. Even on a cold night it will not vent cool air into the cabin. I replaced the… read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
2008 f350: climate control..passenger side vents..hot air..Driver side
i have a 2008 f350 lariat diesel with a climate control issue. When i put the ac on the passenger side vents, defrost, face and feet all blow hot hot air still. Driver side is cold.....what n0w… read more
Ironmike
Ironmike
ASE Master L1 performance ,Ford tech
Vocational, Technical or Trade Scho
1,773 satisfied customers
F250: diesel..ac..blows cold air..All the fuses are okay.
07 F250 KR diesel: AC and fan working fine. No Heat, It just blows cold air on every setting. All the fuses are okay. The valve in the engine compartment by the oil fill pipe dosen't seem to be workin… read more
chris
chris
Ford tech at a dealer
Associate Degree
2,764 satisfied customers
ford f250: ac blows cold for 20 min..blows hot..evacuated..recharged
I have ford f250 03, ac blows cold for 20 min, gradually starts getting warm until it just blows hot. I shut the ac off for 10-20 min, turn it back on and it blows cold for another 20 min and again ge… read more
Anthony
Anthony
Master Automobile Technician
Vocational, Technical or Trade Scho
8,789 satisfied customers
F250: climate control..blowing..it is TSB TSB 09..blend door actuator
o8 f250 daul climate control blowing only hot I believe it is TSB TSB 09-12-15. Replace right side temp blend door actuator per TSB. 1 9C3Z*19E616*B Motor Asy is this the blend actuator in the center … read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
2005 Ford Explorer Eddie Bauer: has problems with the climate control
My 2005 Ford Explorer Eddie Bauer has problems with the climate control. I have to set the interior temp to at least 78 degrees before it stops blowing cold air, even when the temp outside is only 72 … read more
Scottdagoalie
Scottdagoalie
Vocational, Technical or Trade Scho
1,663 satisfied customers
1999 ford windstar: lx..no heat, fan runs, hoses are warm..cold air
1999 ford windstar 3.8 lx model has no heat, fan runs, hoses are warm. Where would I find the flaper valve to change from hot to cold air. I wondered if this model has a valve to reroute the hot water… read more
Richard
Richard
ASE Certified Technician
Vocational, Technical or Trade Scho
1,524 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x