Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 2014 panoramic room will not close all the way. 2014 edge…

Customer Question
My 2014 panoramic room...

My 2014 panoramic room will not close all the way.

Mechanic's Assistant: What is the model of your '14 Ford?

2014 edge roof

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I tried the initialization, but it still wont close all the way.

Submitted: 8 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 4 hours by:
9/24/2017
Ford Mechanic: 6Bucs, Ford Senior Master replied 8 months ago
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 1,010
Experience: Ford senior master tech, 18 years experience.
Verified

Hello and thank you for your question. My name is James.

Can you describe what exactly happens when you attempt to close the roof? Does the shade close? Are you using the one touch feature, or holding the close button?

Thanks

James.

Ask Your Own Ford Question
Customer reply replied 7 months ago
Holding the close button. The glass stops about 6 inches short. When I tried initializing, The shade eventually closes, but the glass does not. Not sure if user error on that, but not sure what else to do.
Customer reply replied 7 months ago
This is what I tried, but the glass never got to the closed position.Start the engine.
If sunroof open, then press and hold the glass close switch until the glass is in CLOSED position.
Release, repress and hold the glass close switch (for at least 10 seconds).
- The glass panel will move toward the front hard-stop and stall.
- The shade panels will move toward their front hard-stops, stall, move back a few millimeters, then forward.
- After the shade panels have finished moving backward and forward, release the glass close switch.
Press and hold the glass close switch.
-The glass and shades will fully open together. Then, the glass will close first and then the shades will return to the fully CLOSED position. When the shades have stopped moving, release the glass close switch.
Initialization is now complete. Verify successful initialization by carrying out one-touch open, one-touch close, one-touch vent (glass) and one-touch open for the shades.
- If roof opening panel does not operate correctly, repeat Steps 2 through 5.
Customer reply replied 7 months ago
Nevermind...this is taking too long and I don't want to pay extra for a phone call. I'm going to the dealership now. Please return my money paid.
Was this answer helpful?
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 24,320
24,320 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,320 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,466 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
2010 Ford F350: sunroof leaks sevearly, my dealership..Sport Trac
I have a 2010 Ford F350, sunroof leaks sevearly, my dealership from which I bought it from does'nt seem to know how to correct the problem. What can be done to correct this problem PLEASE. My neighbor… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,466 satisfied customers
changed battery..Radio, dome light wont work. everything else works
just changed battery. Radio, dome light won't work. everything else works with engine on. power locks won't work with engine off but will with engine on… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
All my window and sunroof all went out at the same times.
All my window and sunroof all went out at the same times … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Sunroof will not close completely. Closes 3/4 way. 2013
I'm just performing triage - figure what is wrong... … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
2003 ford explorer sunroof leaking on driver side. Not.
2003 ford explorer sunroof leaking on driver side . Not … read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
My sunroof is stuck open. How can I manually close it? My
My sunroof is stuck open. How can I manually close it? My dealer can't service my car until Tuesday … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,147 satisfied customers
Need to manually close sunroof on 2008 expedition limited.
Need to manually close sunroof on 2008 expedition limited … read more
Eric
Eric
Auto Technician
589 satisfied customers
2011 f150, put in new sunroof track assy and when hooked
2011 f150, put in new sunroof track assy and when hooked back up the vents up and closes. It won't stay open and won't go open backwards at all. Don't even try to move. … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Sunroof stuck in tilt and will not move. 2007 fx4. Checked
checked fuses and swirch but dont seems that there is no power going to the motor … read more
Jeremy
Jeremy
Technician
Vocational, Technical or Trade Scho
104 satisfied customers
I have a 2003 lincoln town car and the sunroof switch
I have a 2003 lincoln town car and the sunroof switch stopped working. I need to close the sunroof. I have the console down and unplugged the 2 warnesses. Which terminals do I jump to close the sunroo… read more
Ron
Ron
ASE Certified Technician
24,320 satisfied customers
I have a 2009 Ford Flex with the vista roof and sunroof and
I have a 2009 Ford Flex with the vista roof and sunroof and have a leak that can't be found. The drain tube on the drivers side has been cleaned out and air forced through it but we still have a leak.… read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
SUNROOF WENT BACK HALF WAY AND QUIT. HIT THE SWITCH NOTHING
SUNROOF WENT BACK HALF WAY AND QUIT. HIT THE SWITCH NOTHING NO NOISE OR ANYTHING … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
Sunroof opens, switch seems to be dead on the closing
sunroof opens, switch seems to be dead on the closing circuit. … read more
6Bucs
6Bucs
Ford Senior Master
1,010 satisfied customers
My sunroof close halfway and opens back up. 2017 f350. I
I tried closing the sunroof that's it. Just wondering if there is a way to reset limit switches … read more
Ron
Ron
ASE Certified Technician
24,320 satisfied customers
Sunroof opened by itself. 2008 Eddie Bauer. Nothing. I need
Sunroof opened by itself JA: What is the model/year of your Ford? Customer: 2008 Eddie Bauer JA: Are you fixing your vehicle yourself? What have you tried so far? Customer: Nothing . I need it closed … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
The sunroof drains are not draining causing water to leak
The sunroof drains are not draining causing water to leak through the headliner … read more
Eric
Eric
Auto Technician
589 satisfied customers
Have a 2010 ford 150 pickup with sunroof. sunroof tries to
have a 2010 ford 150 pickup with sunroof. sunroof tries to close but only gets part was and reopens. … read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
166 satisfied customers
Sunroof cover became jammed behind sunroof. Now won't close.
sunroof cover became jammed behind sunroof. Now won't close … read more
6Bucs
6Bucs
Ford Senior Master
1,010 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x