Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My F350 6.4l diesel, year 2008, quit running, won't start.

Customer Question
My F350 6.4l diesel...

My F350 6.4l diesel, year 2008, quit running, won't start. Turn the key and nothing, not even a click. The PATS lock is flashing. It has been at a Ford dealer now for 3 weeks and all they tell me is that there is no communication between the PCM and the TCM. The truck recently had a cab-off repair, replaced the exhaust manifolds, then all the trouble started. Any ideas?

Mechanic's Assistant: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?

Steering wheel won't turn without the engine running. I tried both keys and went through the procedure to reset the PATS and that didn't work. It's at the dealer now, 90 miles away

Mechanic's Assistant: Are you fixing your F350 yourself? What have you tried so far?

It is at a Ford dealer for repair

Submitted: 8 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 45 minutes by:
9/14/2017
Ford Mechanic: Chris (aka- Moose), Technician replied 8 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 51,677
Experience: 16 years experience
Verified

Welcome, I'm Chris (aka Moose).

  • Although I work here everyday, please understand it is not all day and rarely morning time.
  • To get the most from me and the best experience, please give me the best details you can.
  • The website will offer you a phone call option for more $$. Some I do fulfill and some I do not.
  • Thanks, let's get started. If I upload dropbox links, without the app use the box in the top right for direct download.

You have 2 issues. If the theft light is flashing rapid with the key in the run position then the keys are not programmed to the PCM, there is a PATS component that is faulty, or the PCM is bad. It will not crank because the PCM is not seeing park or neutral from the TCM. All the power and ground wires to the TCM need to be checked then the communication wires from the PCM to TCM need to be checked. Most likely there is a wire damaged from the body off repair. Do you need wire diagrams to do these tests yourself?

Now that I have posted a partial or complete answer, you will see you can rate me. The deposit you have already paid is not transferred to me until you rate me. I would like to receive nothing less than 5 star excellent ratings. So if we are not there yet, please reply and let me help more. If you're not pleased, let me know because rating bad does not result in a refund, there are better options. Rating now will not close this post nor prevent replying. Thanks Chris

Ask Your Own Ford Question
Was this answer helpful?
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 51,677
51,677 Satisfied Customers
Experience: 16 years experience

Chris (aka- Moose) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,610 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

51,677 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,455 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
I have a 1999 Class A motorhome with a Ford V10 engine and a
I have a 1999 Class A motorhome with a Ford V10 engine and a F53 chassis. Over the last 1000 miles I am having a noticable loss of power and 300 miles ago the "Service Engine Soon" light appeared on t… read more
John Crouch
John Crouch
lead senior master tech
Vocational, Technical or Trade Scho
1,383 satisfied customers
gas fumes u can smell walking around escape suv no engine lite
gas fumes u can smell walking around escape suv no engine lite gas on ground gas cap on tight 2005 ford escape… read more
EMRSR
EMRSR
High School or GED
138 satisfied customers
Code P20BA, truck is running just fine. Will I harm the
Code P20BA, truck is running just fine. Will I harm the truck by continueing to drive it? … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
Why is my 6.0 2004 smoking a grey exhaust upon star up and
Why is my 6.0 2004 smoking a grey exhaust upon star up and sluggish until engine warms up. Sometimes the idle will change and slow down, even shutting off.… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
Exhaust valve is toast. Consuming a gallon of oil every 500
Exhaust valve is toast. Consuming a gallon of oil every 500 miles. With no hiring smell. Mechanic suggested a reman engine. My thoughts are more along the lines of pulling the heads and just rebuildin… read more
HDGENE
HDGENE
Master Technician/Lead Technician
Associate Degree
2,835 satisfied customers
Raw deisel is coming out the exhaust, 167000. Just bought it
167000. Just bought it so don't know. I think it may be injector???? … read more
Steve W
Steve W
Line Technician
Vocational, Technical or Trade Scho
1,968 satisfied customers
I have a P040D code exhaust gas temperature senor A circuit
I have a P040D code exhaust gas temperature senor A circuit highI just ordered a new sensor but I don't know where its located.… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
We have F550 with low mileage and getting exhaust fluid
we have F550 with low mileage and getting exhaust fluid message that we have two hundred miles until idle … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Exhaust fluid system fault. And code P04e3. My def is full.
Exhaust fluid system fault. And code P04e3. My def is full … read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
We have exhaust fluid error and check engine light came on
We have exhaust fluid error and check engine light came on in our 2015 Ford F-350 diesel. We are on vacation and pulling a 5th wheel … read more
Jagmaster
Jagmaster
Bachelor's Degree
346 satisfied customers
After recently having a cracked exhaust manifold replaced at
After recently having a cracked exhaust manifold replaced at local ford dealer, I get a check engine light that indicates insufficient exhaust gas flow. I have had the EGR valve replaced but the probl… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
24,610 satisfied customers
What is the exhaust volume of a police ford explorer engine
What is the exhaust volume of a police ford explorer engine per minute at the usual 600 rpm idle speed? … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
51,677 satisfied customers
Ford F250 SuperDuty Pickup 4x4: reduced engine power light
reduced engine power light came on. what is the problem? ford(NNN) NNN-NNNN6.4 diesel… read more
Steve S
Steve S
Team Leader Shop Foreman
High School or GED
1,847 satisfied customers
2004 ford f150 5.4l Runs rough, idles rough and no codes
2004 ford f150 5.4l Runs rough, idles rough and no codes… read more
Ironmike
Ironmike
ASE Master L1 performance ,Ford tech
Vocational, Technical or Trade Scho
1,773 satisfied customers
i have a 08 ford f250 with the 6.4 i am getting a code of p242d
i have a 08 ford f250 with the 6.4 i am getting a code of p242d the truck died and will not restart it is telling me bank 1 sensor 3 where is it so i can change it out… read more
lostrider
lostrider
lead technician/working shop foreman
Vocational, Technical or Trade Scho
2,958 satisfied customers
How do I replace the fuel pump in a 1997 for thunderbird
I need to replace the fuel pump in my 1997 ford thunderbird, how do I repace it… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
Ford F Super Duty Where is the EGR sensor located on my F350
Where is the EGR sensor located on my F350 6.4L deasel… read more
John Crouch
John Crouch
lead senior master tech
Vocational, Technical or Trade Scho
1,383 satisfied customers
2008 Ford F250 Super Duty: FX4..It has a 6.4 powerstroke diesel in it
i have a 2008 Ford F250 Super Duty FX4 in the shop. It has a 6.4 powerstroke diesel in it. The display in the dash is reading "reduced engine power" and has an illuminated wrench displayed. The truck … read more
Mat
Mat
Associate Degree
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x