it wont start. Friday, driver came in. Been running/starting fine all day. But he tried to crank it, all electronics operate as normal, but nothing when turning key. is that starter
, or relay, or fuse? Cant jump it, batteries are fine, i just dont know where to start troubleshooting
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: Its in park. neutral does the same thing, wheel is not locked
JA: What is the model/year of your Ford?
Customer: 2010 f-250 diesel 6.4
JA: Are you fixing your F250 yourself? What have you tried so far?
Customer: its immobile, so trying to fix before asking for tow to mechanic. We
JA: Anything else you want the mechanic to know before I connect you?
Customer: we've tried jumping, but still nothing. Just turn the key, and can hear fuel pump mechanism start, but no turn over, etc. unhooked one battery to see if it would reset, but did NOT unhook both, apparently.