Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

2005 Explorer - Kepad stopped working. Does not light and…

Customer Question
2005 Explorer - Kepad...

2005 Explorer - Kepad stopped working. Does not light and pressing 7/8 and 9/0 together does not lock doors.

Mechanic's Assistant: Have you checked the fuses? Have you checked the door switches?

Fuses all good. Other switches on door are fine and work.

Mechanic's Assistant: Are you fixing your Explorer yourself? What have you tried so far?

Doing this myself. Door panel is off, inside noise mat peeled back, keypad removed. Wire harness from keypad to door harness ohms out ok. +12v getting to red wire when checked to black or ground.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Wireless remote fob works ok.

Submitted: 11 months ago.Category: Ford
Show More
Show Less
Ask Your Own Ford Question
Answered in 2 minutes by:
9/10/2017
Ford Mechanic: davehop, Ford Technician replied 11 months ago
davehop
davehop, Ford Technician
Category: Ford
Satisfied Customers: 1,544
Experience: Fully certified in all phases of automotive repair as recognized and certified by Ford Motor Company
Verified
Hello and welcome to JA....the keypad is shorted internally...replace the keyless entry keypad.
Ask Your Own Ford Question
Customer reply replied 11 months ago
Replacing the keypad, and the wiring harness from the keypad to the first connector, did not correct the problem. If not the keypad what needs to be checked next? Can you identify the wires on the harness to the keypad and what voltage and/or signals should be present on them? Where module does this wire harness run to? Where is this module located? What can be done to verify that this module is working? Are there any codes that can be checked using a simple OBD scanner?
Ford Mechanic: davehop, Ford Technician replied 11 months ago

IF YOUR SCANNER CAN COMMUNICATE WITH THE VSM...VEHICLE SECURITY MODULE, YOU CAN TRY TO SCAN IT FOR CODES, DO THE DOOR LOCKS WORK FROM THE REMOTE AND/OR THE DOOR LOCK SWITCH ON THE DOOR.

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ron Your Own Question
Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 25,022
25,022 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Ron is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

29,223 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,591 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
My 2017 escape keyless outside door pad is not excepting the
my 2017 escape keyless outside door pad is not excepting the factory code … read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
My 2004 Ford Taurus Keyless entry pad has stopped working.
My 2004 Ford Taurus Keyless entry pad has stopped working. It lights up when pushed, but it doesn't do anything else. 7/8- 9/0 won't lock the doors and the code will not unlock. … read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,582 satisfied customers
Bought a stick-on keyless entry pad 2010 F150. Installed it
Bought a stick-on keyless entry pad for my 2010 F150. Installed it on the door but cannot get it to program with the door locks. Neither the instructions provided with the pad nor the owners manual pr… read more
Eric
Eric
Auto Technician
589 satisfied customers
We have a 2006 Ford Focus ZX4 SE Sedan that has a keypad on
We have a 2006 Ford Focus ZX4 SE Sedan that has a keypad on the drivers side rear quarter window. We just took it to a shop to get a new Keyfob & additional key and they programmed those and now the k… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
The keyless built into the door of my 2007 taurus is not working,
The keyless built into the door of my 2007 taurus is not working, what steps should i take?… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
ford f250: 2008 has electric door locks..go are hard wire thanks
have a ford f250 2008 has electric door locks but not the module to use remote keypads module # XXXXX 19g367 aa is it plug and go are hard wire thanks… read more
Marty
Marty
Vocational, Technical or Trade Scho
568 satisfied customers
2002 Ford Explorer: XLT...no unlock and no reprogram has worked
We have a 2002 Ford Explorer XLT. The keypad on the door will not reprogram. We have the original code, and the 90 lock works, but no unlock and no reprogram has worked. Any ideas on what we can check… read more
Brad B
Brad B
Mechanic
Vocational, Technical or Trade Scho
997 satisfied customers
Ford Explorer XLT My key fob started working intermittently
My key fob started working intermittently not long ago. It does not always unlock, lock, or pop the hatch when I am standing outside the vehicle. I also noticed that I have to hold the fob up to the r… read more
Marty
Marty
Vocational, Technical or Trade Scho
568 satisfied customers
I have a 2002 ford explorer xlt. it has the door code panel
I have a 2002 ford explorer xlt. it has the door code panel but i just locked myself out and have no idea what the code is. can i do anything?… read more
Jettadan1
Jettadan1
Lead mech
Some college
1,421 satisfied customers
1996 ford explorer eddie bauer: entry system..a keyless entry module
I just bought a 1996 ford explorer eddie bauer and the keyless entry system does not work.I found that there is a keyless entry module, could this be a problem as to why it does not work?… read more
Dieseljunky2
Dieseljunky2
Locomotive Mechanic
Ford Certified Technician
310 satisfied customers
Ford f-350: a remote for the power door locks, how do i do it
I have a 04 Ford f-350 and need to program a remote for the power door locks, how do i do it? I tried the turn the key 8 times thing but it doesn't work. Is there another way to program?… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
Fords: battery cable..the tech tested my door locks he blew a relay
Recently had some body work done wich is the least of my Fords problems. When it was returned the doors no longer locked or unlocked but make the noise as if they were. The Negative battery cable wasn… read more
snr master tech
snr master tech
technician
Vocational, Technical or Trade Scho
2 satisfied customers
Illumination..it be a a loose or disconnected wire
entrance pad code lock does not work. no illumination when a button is pushed. could it be a a loose or disconnected wire? how do I trace or check. Remotes work ok, inside door lock switch works ok.… read more
Michael
Michael
Automotive Technician
High School or GED
257 satisfied customers
i have a 2001 ford explorer sport trac , my keypad is not working,i
i have a 2001 ford explorer sport trac , my keypad is not working,i replace the module and keypad still not working whatelse colud be ?… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Explorer: I recently disconnected the battery while doing maintenance
I have an 02 Explorer. I recently disconnected the battery while doing maintenance. Now the keypad, which was working before, does not work. I can use it to lock the doors (pressing 7/8 and 9/0 at the… read more
davehop
davehop
Ford Technician
1,544 satisfied customers
1997 Ford Explorer Eddie bauer: 4.0L V6..have an owners manual
We just purchased a 1997 Ford Explorer Eddie Bauer 4.0L V6. We have only had it 2 days and cannot figure out how to lock the driver's side door. We do not have an owner's manual and will get one soon,… read more
Brian
Brian
Automotive Service Consultant/Technician
Bachelor Degree
780 satisfied customers
2005 Ford Taurus SEL: VIN..keys..theleftdoor(driverdoor) there
2005 Ford Taurus SEL VIN 1FAFP56U05A151165 I just bought this car. I own 2 keys to open and drive the car. On the left door (driver door) there are 5 buttons with 0 to 9 numbers (2 numbers on each but… read more
Larry
Larry
Technical Editor
Bachelor's Degree
718 satisfied customers
How do I reset the key pad on the side of my truck for ...
How do I reset the key pad on the side of my truck for the keyless entry system. It is a ford F-250 2004… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
29,223 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x