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No power to 4pin trailer light connector, low voltage only

Customer Question
to Left turn signal., JA: Is...
no power to 4pin trailer light connector, low voltage only to Left turn signal.,
JA: Is the power loss consistent, or does it fluctuate?
Customer: It is consistent, I only get 2 to 3 volts with the left turn signal on, nothing with the right or tail lights on.
JA: What is the model/year of your Ford?
Customer: 2001 Ford E 350 super duty extended
JA: Are you fixing your E-350 Super Duty yourself? What have you tried so far?
Customer: I tested the lights on the trailer with a direct 12 volt connection and they work. I checked the voltage to the 4 pin connector at the back of the van and got what I just told you and now I am looking for fuse diagram to check to see if weak or corroded fuses or?
JA: Anything else you want the mechanic to know before I connect you?
Customer: No I thought you were the mechanic
Submitted: 3 months ago.Category: Ford
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Answered in 5 minutes by:
9/8/2017
Ford Mechanic: EricFromCT, Ford Technician replied 3 months ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,156
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

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Ford Mechanic: EricFromCT, Ford Technician replied 3 months ago

First thing is you want to check fuse 14 in the fuse box under the hood, also check fuses 5 and 6 in the box under the hood. Check those fuses first then let me know. I can get wiring diagrams if needed. Thanks.

Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will keep the chat open for further follow up questions you may have. Click here for an example of how to rate . Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return.

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EricFromCT
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,156
4,156 Satisfied Customers
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified

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