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Won't start. new starter. only 3.5 volts on pin #2 of

Won't start. new starter...

Won't start. new starter. only 3.5 volts on pin #2 of starter relay when trying to start. i have constant power on pin #1. checked ignition switch good.

Mechanic's Assistant: How many miles are on the car? Has the car been starting normally?

462553

Mechanic's Assistant: What is the model/year of your Ford?

2012 focus

Mechanic's Assistant: Are you fixing your Focus yourself? What have you tried so far?

Yes. replaced starter. checked relay, good. getting power to pin #1 all the time good. but when trying to start i only get 3.5 volts on pin #2

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Does this cost any thing to use

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Answered in 2 minutes by:
8/19/2017
Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,950
Experience: Auto Trans, Drivability and Electrical Specialist
Verified

Hello, my name is***** and thanks for your question.

When trying to start does the gear indicator in the instrument cluster have the P larger then the other letters and in red?

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Customer reply replied 10 months ago
no

Ok the problem is the TCM has failed and needs to be replaced. These have extended warranty from Ford, 10 years, 100k miles which ever comes first, also includes towing.

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Customer reply replied 10 months ago
what is the tcm

Sorry, transmission control module. When it fails, no park/neutral input to PCM, causing no crank.

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Customer reply replied 10 months ago
that you

Your welcome!

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Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,950
Experience: Auto Trans, Drivability and Electrical Specialist
Verified
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SuperDave
SuperDave, auto technician
Category: Ford
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