How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask 6Bucs Your Own Question
6Bucs
6Bucs, Ford Senior Master
Category: Ford
Satisfied Customers: 981
Experience:  Ford senior master tech, 18 years experience.
63005990
Type Your Ford Question Here...
6Bucs is online now
A new question is answered every 9 seconds

Won't start, lights come on fine, tried jumping it to

Customer Question

won't start, lights come on fine, tried jumping it to another car, it won't crank over
JA: Have you checked the fuel supply? And are all the spark plugs working?
Customer: barely a click, checked the fuel disengage in trunk. Engine won't move/turnover at all
JA: What is the model/year of your Ford?
Customer: 2007 Interceptor
JA: Are you fixing your Interceptor yourself? What have you tried so far?
Customer: trying to fix myself.... tried jumping it, tried different key, pushed in the fuses in the engine compartment
JA: Anything else you want the mechanic to know before I connect you?
Customer: not that i can think of
Submitted: 2 months ago.
Category: Ford
Expert:  6Bucs replied 2 months ago.
Hello and welcome to just answer. My name is***** you have a colt meter for testing? Are you able to jack up the vehicle to access the starter?
Customer: replied 2 months ago.
I put it in neutral tried to start it, nothing. Lights on dash panel come on as I would normally expect. Engine just doesn't move/crank.
No volt meter handy, but i can dig one up and its dead in the driveway, i could jack it up tomorrow.
Expert:  6Bucs replied 2 months ago.
Do you hear the starter click at all?
Customer: replied 2 months ago.
hard to tell, seems like there is a faint click with each turn of the key to start, but with no helper i'm not sure if its coming from the bottom of the car or high in the engine compartment.
Expert:  6Bucs replied 2 months ago.
Alright. If you hear a click underneath the car and the engine does not turn over this indicates a faulty starter. You may get a better idea with an assistant. You can always respond back here with updates or follow up responses
Customer: replied 2 months ago.
Ok, got an assistant. The click sound is high up on the engine, not underneath.
Expert:  6Bucs replied 2 months ago.
Ok. Can you get underneath to check the starter? You'll want to check for voltage on the small jumper wire with the 10mm nut in it while an assistant turns the ignition key to the crank position.
Customer: replied 2 months ago.
k. will check it tomorrow thx
Expert:  6Bucs replied 2 months ago.
Sounds good.
Expert:  6Bucs replied 2 months ago.

Hello, just checking in to see if you were able to make any progress, or if you still need assistance.

I hope this has been helpful. Your satisfaction is my number one goal. When your question has been answered satisfactorily, please take a moment to submit a rating for our interaction. This is my personal report card and how experts are compensated for their time. There is no additional charge and you can always post back here with updates or follow ups.

James

Customer: replied 2 months ago.
Hand cranked engine so engine fine. Decided that if i need to bench test the starter i would replace it anyway. So starter was bad had a hell of a time fittin new larger one in. Runs great once again.
Thx sir
Expert:  6Bucs replied 2 months ago.
Ok thank you. Please take a moment to rate today's service if you would. Have a great weekend