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Dealer says the water pump needs to be replaced and there…

Customer Question
Dealer says the water...

Dealer says the water pump needs to be replaced and there could be coolant in the engine and the oil pan. Cost is $2000.00. Is that high for this job?

Mechanic's Assistant: Has the vehicle ever overheated? And when was it last serviced?

Never over heated and serviced at 100,000 miles

Mechanic's Assistant: What is the model of your '00 Ford?

2001 edge

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

2010 edge

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Dealer said the engine will need to be replaced. Won't know until the water pump is installed

Submitted: 11 months ago.Category: Ford
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Answered in 1 minute by:
8/14/2017
Ford Mechanic: roy, import/domestic specialest replied 11 months ago
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,739
Experience: ASE master tech for 40 years
Verified

hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

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Ford Mechanic: roy, import/domestic specialest replied 11 months ago

ok, is the 2000. just for the water pump???

Roy

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Customer reply replied 11 months ago
For the tech to work8-13 hours and parts
Ford Mechanic: roy, import/domestic specialest replied 11 months ago

payment failed. once you get that straightened out with customer service, I will be glad to speak with you.

let me get a bid for you.

Roy

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Ford Mechanic: roy, import/domestic specialest replied 11 months ago

2k is way too high. it pays 11.4 hours for labor and the pump is about 100 bucks.

Roy

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Ford Mechanic: roy, import/domestic specialest replied 11 months ago

are you there???

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Ford Mechanic: roy, import/domestic specialest replied 11 months ago

Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation

got this message. once you straighten this out, I would be glad to speak with you.

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