Ford

Have Ford questions? Ask a mechanic for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I put in a new alternator an, And new battery but car my1997…

I put in a...

I put in a new alternator an

Mechanic's Assistant: What is the model/year of your Ford?

And new battery but car my1997 mercury mountaineer still just clicks when I try to start it up. Is the starter bad?

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

Since yesterday. It would not start this morning. The sound comes from near the battery and/or the battery

Mechanic's Assistant: What year is your Mountaineer?

1997

Mechanic's Assistant: Are you fixing your Mountaineer yourself? What have you tried so far?

Yes. Just put in new alternator and new battery today

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That it makes a single clicking noise when i turn the key to start it

Show More
Show Less
Ask Your Own Ford Question
Answered in 1 minute by:
8/9/2017
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,751
Experience: ASE master tech for 40 years
Verified

hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

Ask Your Own Ford Question

ok

yes, it can be bad.

to confirm, go to the starter motor and test the little wire on the starter solenoid for power in the start position. if there is power, the starter is bad, if it does not then there is other issues.

do the test first

Roy

Ask Your Own Ford Question
Customer reply replied 11 months ago
Where is that located
Customer reply replied 11 months ago
Nol dont want to call

under the truck where the engine meets the trans. on the battery side of the truck. you need either a test light or volt meter

I did not send that. it is generated by the site

Roy

Ask Your Own Ford Question
Customer reply replied 11 months ago
Ok give me a minute to test it

ok, will be here

Ask Your Own Ford Question
Customer reply replied 11 months ago
Hold on please!

ok

Ask Your Own Ford Question
Customer reply replied 11 months ago
Ok that has power
Customer reply replied 11 months ago
Where is the starter located

what??? it has power but how did you determine it had power if you dont know where it is???

as I stated before, under the truck where the engine meets the transmission. small motor with a solenoid on top

Ask Your Own Ford Question
Customer reply replied 11 months ago
No I found that and tested it. I'm good now thanks for the help

PLease take a moment and rate my service 3 stars or better. that will allow the site to pay me for my efforts.

Roy

roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,751
Experience: ASE master tech for 40 years
Verified
roy and 87 other Ford Specialists are ready to help you
Ask your own question now

do you need any other help???

Ask Your Own Ford Question

thank you

Ask Your Own Ford Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a ford mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask roy Your Own Question
roy
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 7,751
7,751 Satisfied Customers
Experience: ASE master tech for 40 years

roy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

25,022 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

28,993 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Mike V.

Mike V.

Auto Service Technician

1,556 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

< Previous | Next >

Related Ford Questions
Mercury mountaineer 2003 I turn key and all I get is
mercury mountaineer 2003 I turn key and all I get is clicking from starter solenoid. battery is good and starter is too not sure what to checknext … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
2007 Ford Focus Out of the blue - won't start. Darwin - not
2007 Ford Focus Out of the blue - won't start. Darwin - not cold Battery OK, Fuses OK, Won't jump start. Hear the click, no coughing and spluttering - nothing. Thank you, ***** *****… read more
AZTechBrian
AZTechBrian
ASE Certified Technician & Shop Owner
Vocational, Technical or Trade School
732 satisfied customers
ford F 150: Type your request here - Paid Service, but faster.
Type your request here - Paid Service, but faster. Continue reading for instructions for the free service.… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
Taurus: 2013 Ford Taurus SEL Yesteday morning - I put the
2013 Ford Taurus SEL Yesteday morning - I put the key in the ignition and started the car. Noticed it turned over slowly. yesterday afternoon - put the key in ignition and there was a rapid clicking n… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,022 satisfied customers
Ford F-450 Super Duty King Ranch: my ford f450 with not start
my ford f450 with not start or crank, ran yesterday willnot start today. put 2 brand new batteries and starter relay. no clicking just makes high pitched sound like turning a vaccum on and off hard to… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Car wont turn off but hear chiming If turn the key the warning
Car won't turn off but hear chiming If turn the key the warning lights are low If turn the key without trying to start it hear clicking noise in engine (hear same beat of clicking in the speakr system… read more
APenland
APenland
Ford Senior Master Technician
Associate in Industrial Management
3,186 satisfied customers
F250: hi i am having an issue with my 2002 F250 7.3 it wont
hi i am having an issue with my 2002 F250 7.3 it won't start today and i just put a new starter in it yesterday… read more
fixallcars
fixallcars
8 satisfied customers
I have a 1998 ford windstar. I go to start it lastnight and
I have a 1998 ford windstar. I go to start it lastnight and it wont start. All it does is click. So i put it on the charger all night. try it this morning and the something. is it the battery?… read more
Mike V.
Mike V.
Auto Service Technician
Subaru and Nissan factory training.
1,556 satisfied customers
2000 ford expedition: crank..I replaced the starter solenoid
2000 ford expedition won't crank when turning the key. It did for a day when I replaced the starter solenoid.… read more
EMRSR
EMRSR
High School or GED
138 satisfied customers
1997 expedition: steering wheel..Interior lights..locks..clicking
I've been having problems with the PAT system on my 1997 expedition. Usually pounding on the steering wheel solves the problem but now I've got absolutely no electrical power to anything in the car. I… read more
Al Smitty
Al Smitty
Associate Degree
604 satisfied customers
2002 Ford Taurus: slight starting problem a couple of weeks ago
I have a 2002 Ford Taurus. Had slight starting problem a couple of weeks ago. Took it in & was told battery, etc., checked out ok. Yesterday I got stuck, it didn't want to start at all. No clicking or… read more
kevin
kevin
Ford Tech
Vocational, Technical or Trade Scho
350 satisfied customers
99 ford expedition: guages and light will spike and drop.
I have a 99 ford expedition. The guages and light will spike and drop. I replaced the battery. Yesterday all the guages and lights would turn on but the car would not start. Today nothing will turn on… read more
Bamaman39
Bamaman39
Ford master diesel Tech.Ford certified
High School or GED
2,154 satisfied customers
1997 Ford F250: start position..wont start..I hear a clicking noise
I drive a 1997 Ford F250 LD truck with the 5.4 liter engine and auto transmission. When I sit in my vehicle with the key in the start position listening to the radio for more than 30 minutes or so, th… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
1997 Expedition: interior lights..the ignition switch, but the starter
When my wife attempted to turn on our 1997 Expedition, the interior lights and all power died. This occured just when she turned the ignition switch, but the starter did not turn over. Immediately aft… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
2004 Ford F-150: wont start..single click sound..time I turn
My 2004 Ford F-150 won't start. When I turn the key the starter makes a single click sound each time I turn the key. I replaced the Battery but that didn't to anything. When I turn the key the radio a… read more
Steve
Steve
expert plus
500 satisfied customers
Explorer: wont start..start NOTHING..I hauled..she sounded fine coming
I just moved to Helena Mt. from Boise Id. yesterday and this morning my Explorer wont start NOTHING not a noise. I hauled alot of stuff in her, she sounded fine coming over the pass. Batterie seems to… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
28,993 satisfied customers
Clicking noise..I called AAA, the young man told me that the battery
About 2 weeks ago, my car refused to start. Just clicking noise. I called AAA, the young man told me that the battery was bad and would not hold a charge. I paid $90 to have a new battery installed. T… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
1993 Mercury Villager: no auto repair shop within 40 miles..towing
My 1993 Mercury Villager won''t start and it is not the battery. I am up in the mountains at my mother''s and there is no auto repair shop within 40 miles, so if possible, I would like to try to fix t… read more
Ron
Ron
ASE Certified Technician
Vocational, Technical or Trade Scho
25,022 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x