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I put in a new alternator an, And new battery but car my1997

I put in a new...
I put in a new alternator an
JA: What is the model/year of your Ford?
Customer: And new battery but car my1997 mercury mountaineer still just clicks when I try to start it up. Is the starter bad?
JA: Where exactly do you think the noise is coming from? And how long has this been going on?
Customer: Since yesterday. It would not start this morning. The sound comes from near the battery and/or the battery
JA: What year is your Mountaineer?
Customer: 1997
JA: Are you fixing your Mountaineer yourself? What have you tried so far?
Customer: Yes. Just put in new alternator and new battery today
JA: Anything else you want the mechanic to know before I connect you?
Customer: That it makes a single clicking noise when i turn the key to start it
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Answered in 1 minute by:
8/9/2017
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 6,339
Experience: ASE master tech for 40 years
Verified

hello, my name is ***** ***** I will be glad to assist you. please allow me a couple of minutes to gather some basic info.

Roy

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ok

yes, it can be bad.

to confirm, go to the starter motor and test the little wire on the starter solenoid for power in the start position. if there is power, the starter is bad, if it does not then there is other issues.

do the test first

Roy

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Customer reply replied 3 months ago
Where is that located
Customer reply replied 3 months ago
Nol dont want to call

under the truck where the engine meets the trans. on the battery side of the truck. you need either a test light or volt meter

I did not send that. it is generated by the site

Roy

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Customer reply replied 3 months ago
Ok give me a minute to test it

ok, will be here

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Customer reply replied 3 months ago
Hold on please!

ok

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Customer reply replied 3 months ago
Ok that has power
Customer reply replied 3 months ago
Where is the starter located

what??? it has power but how did you determine it had power if you dont know where it is???

as I stated before, under the truck where the engine meets the transmission. small motor with a solenoid on top

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Customer reply replied 3 months ago
No I found that and tested it. I'm good now thanks for the help

PLease take a moment and rate my service 3 stars or better. that will allow the site to pay me for my efforts.

Roy

roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 6,339
Experience: ASE master tech for 40 years
Verified
roy and 87 other Ford Specialists are ready to help you
Ask your own question now

do you need any other help???

Ask Your Own Ford Question

thank you

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roy
roy
roy, import/domestic specialest
Category: Ford
Satisfied Customers: 6,339
6,339 Satisfied Customers
Experience: ASE master tech for 40 years

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