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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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2002 crown Vic police unit had two new catylitic conv put on

Customer Question

2002 crown Vic police unit had two new catylitic conv put on car would not start, can start car by jumping from battery to starter relay, now while driving panel shows no charge to battery and radio goes off
JA: How many miles are on the car? Has the car been starting normally?
Customer: Around 173 000 and up to getting converters replaced car was good
JA: What is the make/model of your car?
Customer: 2002 ford crown Vic police interceptor
JA: Are you fixing your Interceptor yourself? What have you tried so far?
Customer: Had mechanic check but still figuring out problem
JA: Anything else you want the mechanic to know before I connect you?
Customer: Not really just I'm out of town low on cash and have to be at work tomorrow just worried I'm gonna burn car down
Submitted: 2 months ago.
Category: Ford
Expert:  AMEDEE replied 2 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  AMEDEE replied 2 months ago.

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you any way I can.

Which issue would you like to address first?