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Have 2011 Lariat. The dual controls for heater/air works…

Customer Question
Have 2011 Lariat. The...

Have 2011 Lariat. The dual controls for heater/air works fine for the driver side but the passenger side does not work.

Mechanic's Assistant: Have you checked the coolant level? Has there been any leaking from the hoses?

Have not but will do.

Mechanic's Assistant: What is the model of your '11 Ford?

Lariat - four doors- 6.5 box

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Tried nothing, will take to local mechanic if if is too involved

Submitted: 11 months ago.Category: Ford
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Answered in 1 minute by:
8/1/2017
Ford Mechanic: Pete, Auto Service Technician replied 11 months ago
Pete
Pete, Auto Service Technician
Category: Ford
Satisfied Customers: 32,981
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Can you describe what is occuring a little more?Is there no air flow on the passenger side or is the temp not changing on the passenger side?

Let me know so we can continue,thanks Pete

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