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Second opinion] ww wipers on my 2011 ford Edge will not shut…

Customer Question
Second opinion] ww wipers...

Second opinion] ww wipers on my 2011 ford Edge will not shut off. I changed the relay but did not work. Any ideas?

Mechanic's Assistant: How many miles are on the car? Has the car been starting normally?

120K and it stating OK

Mechanic's Assistant: Are you fixing your Edge yourself? What have you tried so far?

Yes and I said I changed the ww relay

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No except it just does just one swipe every 30 =45 sec.

Submitted: 6 months ago.Category: Ford
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Answered in 1 hour by:
7/28/2017
Ford Mechanic: EricFromCT, Ford Technician replied 6 months ago
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,273
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Verified

Hi. Welcome to chat! My name is ***** ***** have been a dealer tech for 20 years. I will attempt to assist you with your concern today.

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Ford Mechanic: EricFromCT, Ford Technician replied 6 months ago

Hi you likely need a wiper switch. It is common on the Edge. The switch stays in the intermittant position even when the switch is off. There is a service bulletin related to this with an updated part number.

Please also note that customer satisfaction is my number one goal and rating this chat session 5 stars will keep the chat open for further follow up questions you may have.

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EricFromCT
EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 4,273
4,273 Satisfied Customers
Experience: 20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified

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