How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6625
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
Type Your Ford Question Here...
A. Penland is online now
A new question is answered every 9 seconds

Loss of power steering, no fluid ok, 2004 250heavy duty,

Customer Question

loss of power steering
JA: When was the fluid last checked? Have you heard any whining noises while turning the wheel?
Customer: no fluid ok
JA: What is the model/year of your Ford?
Customer: 2004 250heavy duty
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: trying
JA: Anything else you want the mechanic to know before I connect you?
Customer: in this last 2 weeks we have had tie rods replaced and new shocks put on truck has 78k miles on it
Submitted: 3 months ago.
Category: Ford
Expert:  A. Penland replied 3 months ago.

Gas or diesel engine?
Is the power steering making a whining noise when you turn the steering wheel or is it just hard to turn with the engine running?
Does it have a vacuum brake booster of hydro boost brake booster?

Customer: replied 3 months ago.
diesel engine recently had steering gear replaced too not sure what type brakes no whining noise
Customer: replied 3 months ago.
i am very hard of hearing do not do well on phone
Expert:  A. Penland replied 3 months ago.

Did the problem occur before or after the gear replacement?

Customer: replied 3 months ago.
after drove it about 800 miles since then
Customer: replied 3 months ago.
steering does not work with engine running
Customer: replied 3 months ago.
any ideas as to problem
Customer: replied 3 months ago.
did not get answer
Expert:  A. Penland replied 3 months ago.

Sorry, I am having internet connection problems.

Is the power steering fluid in the reservoir full and does it have bubbles when the engine is running?

Customer: replied 3 months ago.
Will check that
Expert:  A. Penland replied 3 months ago.

Please let me know.

Customer: replied 3 months ago.
as i explained earlier i have hearing loss and cannot use telephone
Customer: replied 3 months ago.
also the air conditioner works for a short time and goes off
Expert:  A. Penland replied 3 months ago.

The air conditioning will not effect the power steering. You did not tell me if the power steering fluid is low or if it has air bubbles in the fluid.

Customer: replied 3 months ago.
couldn't wait for anser because we were in an RV park and had to move truck and RV so it was of little help