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Hi, I'm Ron and I will be helping you today.Stand by for a moment while I prepare your answer.
I attached a reset procedure that needs to be followed first.
If this does NOT work, then the security system needs to be checked with a scan tool. It appears that the shop you have is not familiar with this procedure.
Thanks again and please remember to rate me 5 stars now and keepthis link in case you need me again later on.I don’t get credit for assisting you until you rate meRon
If you are satisfied with my answer, I would greatly appreciate a 5star rating now and I will still assist you after you have rated metoo if another question pops up. I don’t get credit for helping youuntil you rate me.Thanks again, Ron