How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6630
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
Type Your Ford Question Here...
A. Penland is online now
A new question is answered every 9 seconds

I cannot reset my mykey for my 2015 Mustang. I have a push

Customer Question

I cannot reset my mykey for my 2015 Mustang.
JA: Is the key stripped or worn?
Customer: I have a push start ignition.
JA: Are you fixing your Mustang yourself? What have you tried so far?
Customer: I would like to clear the restrictions.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I just bought my car used. I only had one key and I just got a new 2nd fob today from a key maker.
Submitted: 5 months ago.
Category: Ford
Expert:  A. Penland replied 5 months ago.

How many keys do you have for your 2015 Mustang?

Expert:  A. Penland replied 5 months ago.

Do both key fobs start the vehicle is you leave one key fob on a bench outside the vehicle and take the other one into the vehicle, will they both start the vehicle?

Customer: replied 5 months ago.
Expert:  A. Penland replied 5 months ago.

Do both keys state my key when you start the vehicle with either one of them?

Customer: replied 5 months ago.
Customer: replied 5 months ago.
both state mykey
Expert:  A. Penland replied 5 months ago.

Ok. Both keys are MY KEYS. You will need an ADMINISTRATOR KEY to remove those keys from MY KEY status. See the link below that is from the Ford 2015 Mustang owners manual. You will nee to take it to a dealership and have them reprogram the keys. Since both keys are MY KEYS, you cannot change the MY KEY status without an administrator key.

The MY KEY is designed for parents to control their children's driving habits or company owned vehicle drivers are limited to certain MPH. If they could simply be changed, it would defeat the purpose.

The dealership needs to reprogram both keys which will make them both ADMINISTRATOR KEYS again.