How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

I just went out to start it and it won't start or turnover

Customer Question

I just went out to start it and it won't start or turnover or even click - nothing. But the lights come on as normal and oil and coolant are fine. No oil leak that I can see either.
JA: Have you ever replaced the gaskets? Maybe the hoses?
Customer: Ford focus 2002. No I have never had those replaced but previous owners may have.
JA: Are you fixing your Focus yourself? What have you tried so far?
Customer: I am outside a station in the middle of Spain with no tools. I am looking for a quick fix or I will have to call recovery in Spain. Not good.
JA: Anything else you want the mechanic to know before I connect you?
Customer: It was perfect a hour ago. Went for lunch and just gone. Could it have reacted to a jolt or someone hitting it. In terms of the fuel injection system I mean.
Submitted: 7 months ago.
Category: Ford
Expert:  Chad Farhat replied 7 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 7 months ago.

Hey how are you

If at any point during our conversation you like to speak to me on the phone ,feel free to ask me or you can request it on the screen at your convenience and I will call you right away.

is there a check engine light on ?

have you had a diagnostic scan and retrieved the fault codes ?

We need correct Fuel pressuer & good Spark for the engine to run correctly ?

Do you have a test light so we can check for spark ?

Do you have fuel pressure tester to check for fuel ?

are you looking at fixing this yourself or looking to know the most possible cause of this issue and taking it to repair shop for the work ?

Do you have any prior experience in electrical troubleshooting and testing with a test light for power & ground ?


Master reset Procedure

1- Disconect Battery Cables ( Negative & Positive Cables )you can use any electrical wire as an extension if battery cables don't reach .

2- Hold cables Together for 60 secs ,then let go

3- Wait 15 minutes

4- Make sure all doors are closed

5- Reconnect battery Cables

6- Lock & unlock the vehicles using the key from driver door side (if you have a key fob with no blade key, just lock & unlock using the key fob buttons)

7- Enter the vehicle and attempt to start

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 7 months ago.
Okay Chad I'm here. Thanks
Expert:  Chad Farhat replied 7 months ago.

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 7 months ago.
Hi Chad this doesn't really help in my situation. It's too broad. I'd need a diagnosis that I can take with me. Thanks anyway.
Expert:  Chad Farhat replied 7 months ago.

sorry , i will be guessing if I told you this is the problem,sorry not enough info for me to make an accurate answer

start with basics , do you have 12 volt battery, get a voltmeter to check

is alternator charging 14 volts ?

buy a OBDII reader and retrieve fault codes ?

we need this so we can narrow it down :),wish there was a one answer to it

Good luck with it