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Jaybird61, ASE Certified Master Technician
Category: Ford
Satisfied Customers: 1619
Experience:  Automotive Instructor at Palm Beach State College
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Battery dead, doors locked, fob wont open the doors, I cant

Customer Question

battery dead, doors locked, fob wont open the doors
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: I cant get into the car will it the hood open from outside
JA: What is the model/year of your Ford?
Customer: 2015 fusion I think
JA: Are you fixing your Fusion yourself? What have you tried so far?
Customer: i need to open the hood can i do it from outside of the car
JA: Anything else you want the mechanic to know before I connect you?
Customer: the starter fob doesn't work either
Submitted: 8 months ago.
Category: Ford
Expert:  Jaybird61 replied 8 months ago.

Hi, My name is***** at the video link I have put below for you to get your car open with the key on the key fob. This will show you the special process to open the car door and use the key to unlock it so you get you in the car so you can open hood to jump start the car. Please accept and rate my answer 5 STARS. Thanks.