How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

The heat and AC won't blow. Getting air, just not warm or

Customer Question

The heat and AC won't blow. Getting air, just not warm or cold.
JA: Have you checked the coolant level? Have you checked for a leak in the radiator?
Customer: no leaks
JA: What is the model/year of your Ford?
Customer: 2000 Mercury Marquis
JA: Are you fixing your Marquis yourself? What have you tried so far?
Customer: haven't tried anything yet looking for suggestions
JA: Anything else you want the mechanic to know before I connect you?
Customer: no.
Submitted: 8 months ago.
Category: Ford
Expert:  Chad Farhat replied 8 months ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Expert:  Chad Farhat replied 8 months ago.

hey how are you

1- we need to check 2 things , Freon & coolant ?

2- if you open the hood & turn ac on , do you see the fan kick in , is the compressor coming on ?

3- what is the mileage on it ?

4- did you lose heat & ac suddenly or gradually ?

5- having you been topping the coolant off ?

Please let me know

Thank You

Chad Farhat

ASE Certified Technician