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Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 35493
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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My 2011 Ford Edge will not turn on. Yesterday I tried to

Customer Question

Hello. My 2011 Ford Edge will not turn on. Yesterday I tried to jump it but that didnt work. I was told by AutoZone that it was the started
JA: Will the headlights turn on? Is the battery fully charged?
Customer: The headlight did come on but now no lights will
JA: Are you fixing your Edge yourself? What have you tried so far?
Customer: So far I have just tried to jump it
JA: Anything else you want the mechanic to know before I connect you?
Customer: No lights come on at all now and the car wont lock
Submitted: 8 months ago.
Category: Ford
Expert:  Ron replied 8 months ago.

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

Expert:  Ron replied 8 months ago.

Have you had the battery tested?

Customer: replied 8 months ago.
Not yet.
Customer: replied 8 months ago.
The car won't start for me to bring it to get tested
Expert:  Ron replied 8 months ago.

The problem dose sound like the battery may have failed on you. Its not uncommon when the battery fails to not take a jump start. The fact that you have no power and none of the light come on dose point towards a bad battery as well. If in fact the starter was bad you would still have lights. I would start with removing the battery and take it in and have it checked. Most auto parts stores will do this for you at no charge.