Oh Hi! my heat won't come on. I get diagnostic codes of 024 and 025. They keep flashing and never go to 888. I hit defrost to get 000 but it didn't reset. any ideas? It's a 2003 ford taurus
JA: Have you checked the coolant
level? Has there been any leaking from the hoses?
Customer: haven't noticed any leaking. don't really know how to check coolant. we used to have a problem get AC to come on after the winter, but the diagnostic test seemed to reset it and them it worked again. never had the heat fail before
JA: What is the make/model of your car?
Customer: 2003 ford taurus
JA: Are you fixing your Taurus yourself? What have you tried so far?
Customer: just the diagnostic test. I am a 65 year old woman. it is amazing I can even do that. I hit the floor and off buttons simultaneously and then auto. it shows dashes and then the codes 024 and 025 which i think indicate blend door issue. I was just hoping running the test would recalibrate, which the internet said it might, and that would fix it
JA: Anything else you want the mechanic to know before I connect you?
Customer: connect me to what?