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rpmdiag
rpmdiag, Tech and Instructor
Category: Ford
Satisfied Customers: 7761
Experience:  Since 1975
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The o/d light is on and service engine light is on, no, 2004

Customer Question

the o/d light is on and service engine light is on
JA: Do you have the trouble code? Do you have a code reader or scan tool?
Customer: no
JA: Not a problem. You can work with the Ford mechanic to figure that out. What is the make/model/year of your car?
Customer: 2004 ford explorer
JA: Are you fixing your Explorer yourself? What have you tried so far?
Customer: no I am just trying to get an idea of what could be wrong
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Ford
Expert:  rpmdiag replied 8 months ago.

Hi, I'm Ron and I will be helping you today.
Stand by for a moment while I prepare your answer.

Expert:  rpmdiag replied 8 months ago.

What we need to do first is get the codes read that are stored in the computer system.

Most parts stores will read the codes for you for free, BUT you don't get any important data about the code. A scan tool will tell us everything we need to know.

Thanks, Ron

Expert:  rpmdiag replied 8 months ago.

If you are satisfied with my answer, I would greatly appreciate a 5
star rating now and I will still assist you after you have rated me
too if another question pops up. I don’t get credit for helping you
until you rate me.
Thanks again, Ron