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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 47969
Experience:  16 years experience
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I have a 2007. Step van. E350 5.4 die going down the road.

Customer Question

I have a 2007. Step van. E350 5.4 die going down the road. No power going to the starter and scan tool will not communicate and PCM and starter relay are working thanks
JA: Is the power loss consistent, or does it fluctuate?
Customer: No power from junction part to the engine everything else works
JA: Are you fixing your E350 yourself? What have you tried so far?
Customer: Yes I'm fixing the E350 myself.checked all the fuses and relays
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Ford
Customer: replied 9 months ago.
Ck grounds also every thing come on the dash just no power this is the vin just in case you need it 1fcje39l37dbo5428 thanks
Expert:  Chris (aka- Moose) replied 9 months ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner past midnight.

I am looking into this now.

Expert:  Chris (aka- Moose) replied 9 months ago.

Under the hood, start relay removed, are there 2 pins there with power when another person is holding the key in the start position?

With the key in the run position is the check engine light on and is the instrument cluster powered up?

Customer: replied 9 months ago.
Expert:  Chris (aka- Moose) replied 9 months ago.

Was that yes to all 3 questions?

Customer: replied 9 months ago.
also on the obd plug pin number 16 has power also
Customer: replied 9 months ago.
Am going to hear from you today
Customer: replied 9 months ago.
Or you going to help me or not
Customer: replied 9 months ago.
I don't won't to call can you help me or not I have. Been waiting to hear from you or is this how work
Expert:  Chris (aka- Moose) replied 9 months ago.

Your trans pan is is square with both rear corners angled off or is rectangle with one rear square section removed?

At the starter relay if you briefly jump ins 30-87 with the key on will it crank and start?

Customer: replied 9 months ago.
No start when you jump relay. Its got the one rear square mising
Customer: replied 9 months ago.
It Wii turn over but no start
Expert:  Chris (aka- Moose) replied 9 months ago.


Since it will not crank with the key, this means your not getting the signal to the starter relay from the PCM. Since you have a no communication concern, next steps are to confirm all the PCM powers and grounds are good. Can you do that from the link below.

Prior to completing the mandatory rating at the top of your screen. Let me know if I have not yet provided you with ~5 STAR EXCELLENT~service. Reply and let me know in more detail what you need to be pleased with my help.

Thanks Chris

Customer: replied 9 months ago.
I have no communication to scain to a scain tool it Wii power up but won't read codes and won't let me see any abs or air bag. Module and the black and white strip. Wire from pcm relay to the pcm ohms out ok there or no brakes in wire that I can tell
Expert:  Chris (aka- Moose) replied 9 months ago.

Using the diagram I sent can you conform all PCM powers and grounds are good?

Expert:  Chris (aka- Moose) replied 9 months ago.

Hello again Chris here,

  • Sorry you were not pleased with my help.
  • What would you like to do regarding your question now.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I may never know it.)

Thanks Chris