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Eric Gardner
Eric Gardner, ASE Certified Technician
Category: Ford
Satisfied Customers: 233
Experience:  ASE Certified Automotive Technician with a Bachelor’s Degree in Automotive Technology
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Key is stuck in the ignition of 2011 Ford Escape. Turns

Customer Question

Key is stuck in the ignition of 2011 Ford Escape. Turns backward and forward but won't start
Submitted: 12 months ago.
Category: Ford
Expert:  Eric Gardner replied 12 months ago.


This is a fairly common problem, fortunately I have the answer to the problem. The neutral safety switch will some times get stuck.

If you will rate my service as three stars or higher, I will then send you a movie that will help give you instructions on how to release the key and replace the neutral safety switch.