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Dan, ASE Certified Technician
Category: Ford
Satisfied Customers: 1694
Experience:  Auto Technician
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The moonroof will not close. The is power and the slides

Customer Question

The moonroof will not close. The is power and the slides will extract and contract but they will not catch the glass when trying to close...but they will catch when opening.
JA: What is the model/year of your Ford?
Customer: '08 Ford Edge
JA: Are you fixing your Edge yourself? What have you tried so far?
Customer: Yes.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I've tried placing the roof in multiple locations while operating the toggle switch hoping it would catch .
Submitted: 11 months ago.
Category: Ford
Customer: replied 11 months ago.
Email address:***@******.***
Expert:  Dan replied 11 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 11 months ago.

You need to remove the headliner and see why the roof is not closing, you may have to replace the track, or it may be able to be repaired. I would start taking it apart until I found the problem. There are cables that can come off the track and cause this problem.

Expert:  Dan replied 11 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.