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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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I have a 2013 Ford Explorer. The drivers seat fails to move

Customer Question

I have a 2013 Ford Explorer. The drivers seat fails to move forward. The other electric adjust options work.
JA: Are you fixing your Explorer yourself? What have you tried so far?
Customer: Yes. I've removed the controller box and inspected the tracks.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I have not yet checked the fuse but plan to.
JA: Most vehicles have two fuse panels. Have you located both?
Customer: No just the one located in the engine compartment.
Submitted: 10 months ago.
Category: Ford
Expert:  Super Mechanic replied 10 months ago.

Hello and welcome. My name is ***** ***** you for visiting the site, I am reviewing your question and will reply shortly, thanks.

Expert:  Super Mechanic replied 10 months ago.

Does it have power recline? If so, does that work?

Customer: replied 10 months ago.
All other functions work. Only the forward adjust is not working
Expert:  Super Mechanic replied 10 months ago.

I see, thanks. That is going to be either in the switch or the motor, not a fuse. There are some tests that can be done to determine exactly what the problem is.

Customer: replied 10 months ago.
Is there one motor for only the forward/reverse function? The other functions appear normal. Also what are the tests to narrow down the problem? The same switch is used for forward and back and the back functions normally.
Expert:  Super Mechanic replied 10 months ago.

Yes, there are horizontal and vertical motors, one switch that has many different contacts in it as well as the recline motor. The pinpoint tests are done with a volt/ohm meter and are too large for me to post on here, thanks.

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