Ford

Have Ford Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ford
This answer was rated:

99 e350. No high beams (and no high beam indicator) and no

headlight warning chime. Fuse 30...
99 e350. No high beams (and no high beam indicator) and no headlight warning chime. Fuse 30 is good with +13v
JA: Have you checked the bulbs and fuses?
Customer: new bulbs and fuse 30 is good
JA: Are you fixing your E350 yourself? What have you tried so far?
Customer: bot?
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Show More
Show Less
Ask Your Own Ford Question
Answered in 12 minutes by:
10/9/2016
Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,575
Experience: Auto Trans, Drivability and Electrical Specialist
Verified

Hello, my name is***** and thanks for your question.

Check fuse 10 in the interior fuse box, it should have power at all times. If power OK then remove steering column trim shrouds to access multi function turn signal switch. Check for power at the dark blue/orange wire, should have power at all times. Also check for any wires pulled out of connector there, very common for wire pullout from connector. If good power on that wire then turn on high beams and check for power at the light green black. If no power and wires not pulled out then replace multi function switch. If power than you have an open circuit between that wire and fuse 30.

If you are satisfied with your answer, please take a moment to rate my service as you see fit. Experts are not compensated without a positive rating. Providing a rating does not close the question, you can reply or ask additional questions without incurring further charges.

Ask Your Own Ford Question

Sorry I just read that fuse 30 had voltage, thought it just said fuse good, so disregard above

Ask Your Own Ford Question

You have an open circuit after fuse 30. You will need to locate connector C234 and check for power at the light green/black wire at that connector with the high beams on. C234 is located on the drivers side cowl in the engine compartment. Click link below for diagram.

https://www.dropbox.com/s/6cq9hhywkg53oht/c234.pdf?dl=0

Ask Your Own Ford Question

If good power there then you will need to locate connector C162 and check for power on that same wire with the high beams on. C162 is located near the battery, diagram at link below.

https://www.dropbox.com/s/vlx08hcg08ztlf7/c162.pdf?dl=0

Ask Your Own Ford Question

Hello again,

Just checking in to see if you need further assistance. If you are satisfied with your answer, please respond with "I am satisfied with your answer" or "your answer helped". I will then forward that response to the site admin so my feedback can be updated.

Thanks!

Kenny Z

Ask Your Own Ford Question
Customer reply replied 1 year ago
I won't be back in town to finish troubleshooting until next week. I made it through the firewall connector, but had to stop before the one near the battery. Am I just still looking for voltage? What does that wire do? Surely or isn't a large enough gauge to run the high beams alone. Also, is the fact that I don't have high beam indicator an additional clue?

Yes voltage with high beams on, that's the wire light green/black goes all the way to the bulb connector after splices. The high beam indicator is powered from splice after C162. The splice is in the harness that runs behind the grill near the hood latch.

Ask Your Own Ford Question
Customer reply replied 1 year ago
Ok. I'll look at C162 the first chance I get. That sounds promising. Does this circuit also control the lights-on, door open buzzer, or is that a separate issue?

Actually the buzzer is a separate issue, the warning buzzer module receives its input off the parking lamp circuit which is the brown wire coming out of the headlamp switch.

Ask Your Own Ford Question
Customer reply replied 1 year ago
Thanks. I should be back home tomorrow and I'll be able to look at C162, I'll find the open circuit and repair. Where is the buzzer located? I just purchased this van used, so I'm not as familiar with it as I should be. I say that because I am not sure WHERE the buzzer is, if it is still installed or was removed by a misguided previous owner. The seat-belt warning works, but I assume that is a different unit.

Ok sounds good. The buzzer is shared with the key, seatbelt and headlamps. Center of dash.

If you are satisfied with your answer, please take a moment to rate my service as you see fit. Experts are not compensated without a positive rating. Providing a rating does not close the question, you can reply or ask additional questions without incurring further charges.

Ask Your Own Ford Question
Customer reply replied 1 year ago
OK. At C162 (Which is under the battery tray on my vehicle) There are obvious wire repairs and an obvious frayed light green/blk wire. There are actually 2 light green/blk wires at this connector. If I inject +12v into the frayed wire, high beams illuminate (along with the high beam indicator). I can run a splice from C162 back to C234 to correct this issue I suppose. What is the 2nd light green/blk wire? Is one of them a return from the splice for the high beam indicator? I have included pics of the connector as I found it. I looks to be a mess!
Customer reply replied 1 year ago
is 18AWG appropriate for the splice?

18 seems a little thin for the circuit load, I would use at least 14 if not 12. The other wire should be for the high beam indicator. Glad you found it!

If you are satisfied with your answer, please take a moment to rate my service as you see fit. Experts are not compensated without a positive rating. Providing a rating does not close the question, you can reply or ask additional questions without incurring further charges.

Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,575
Experience: Auto Trans, Drivability and Electrical Specialist
Verified
Kenny Z. and 87 other Ford Specialists are ready to help you
Ask your own question now
Customer reply replied 1 year ago
Thank you so very much for your answer!

Your very welcome!

Ask Your Own Ford Question
Customer reply replied 1 year ago
Can you offer any insight into why the key-in/door-open and door-open/key-off/lights-on warnings are not working? Again, the seat belt warning works fine

Very busy at work right now, I will investigate and reply asap

Ask Your Own Ford Question
Customer reply replied 1 year ago
Kenny. Sorry to bother you. I believe I jostled something loose while working on the C234 connector, as my ABS light now comes on (and stays on) when I release the brake. What should I check?

No worries, each component, seat belt, key,lights supply an individual ground to the buzzer module. I would locate the module and see if any of the wires are cut first. Wiring diagram at link below. for the ABS, there is a light green/black wire and a red/pink wire that passes through C234 for the abs self test connector, you want to make sure neither of these wires is touching ground as it will kill the speed sensor signal to the abs module. There is also a dark green/yellow wire that passes through C234 and provides power to the low fluid sensor in the master cylinder, and finally a light blue/pink wire that supplies power to the abs module from fuse 1 in the interior fusebox.

https://www.dropbox.com/s/ptsf9lluaqjweqn/chime.pdf?dl=0

Ask Your Own Ford Question
Customer reply replied 1 year ago
both the ABS and the high beams use a light green/black wire at C234?

Correct I just double checked. high beams is pin 37, abs is pin 55. Pinout at link below.

https://www.dropbox.com/s/b5h40erdktu4ev8/C234.pdf?dl=0

Ask Your Own Ford Question
Ask Kenny Z. Your Own Question
Kenny Z.
Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5,575
5,575 Satisfied Customers
Experience: Auto Trans, Drivability and Electrical Specialist

Kenny Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on.

Rich DUSA

Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me.

MollyUSA

I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service.

Jason V.Kirkland, WA

I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there.

BRNew Jersey

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

< Previous | Next >

Meet the Experts:

Ron

Ron

ASE Certified Technician

24,155 satisfied customers

23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

Chris (aka- Moose)

Chris (aka- Moose)

Technician

27,937 satisfied customers

16 years experience

John Mc

John Mc

Ford Technician

5,495 satisfied customers

19 years Ford Lincoln Mercury experience

Chuck

Chuck

ASE Certified Technician

1,685 satisfied customers

33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Cam

Cam

Journeyman Automotive Technician

10 satisfied customers

GM Grand Master Technician 2007. 14 years Automotive experience.

Richard

Richard

ASE Certified Technician

1,524 satisfied customers

12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.

Mike V.

Mike V.

Auto Service Technician

1,335 satisfied customers

25 years experience on all makes and models, Licensed NYS Inspector.

< Previous | Next >

Related Ford Questions
2003 ford excursion no brake lights (third brake light out
2003 ford excursion no brake lights (third brake light out too) turn signals or hazzards … read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
My Ford Focus 2008 ses always headlights stays on. Bulbs are
ya bulbs are good when I shift the gear to drive mode headlights aotomatically turn on … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,938 satisfied customers
One headlight isnt working, Yes and yes, 2012 ford focus,
Yes I'm fixing it myself. I have tested multiple things. And I have tested the fuses as well as the bulb and the socket internally in the headlight housing. All are working correctly … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
No parking lights on 2004 f350, lights under the headlights
***** *****ghts under the headlights and rear lights as well … read more
Eric
Eric
Auto Technician
589 satisfied customers
My 2012 ford focus headlights are supposed to come on
My 2012 ford focus headlights are supposed to come on automatically when the wipers are in the "on" position and the headlight switch is set in the "auto" position. This feature has quit working.Were … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,938 satisfied customers
Dome/map lights and headlights will not come on. When I push
Dome/map lights and headlights will not come on . When I push the button on the key fob to lock the doors , the lights come on for a split second as well as a short beep from the horn . Now the only t… read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,900 satisfied customers
Wlhen applying brakes Brake pedal initially hard to
Wlhen applying brakes Brake pedal initially hard to push...once it lets go then pedal goes down by itself to apply brakes....then to release must put toe under brake pedal to pull upwards. Then it is … read more
Mike V.
Mike V.
Auto Service Technician
High School or GED
1,335 satisfied customers
Passenger side headlight not working but bulb and fuse are
passenger side headlight not working but bulb and fuse are ok. Driver's side headlight is working … read more
Gunvir Singh
Gunvir Singh
1,705 satisfied customers
Headlights turn on and off randomly with truck turned off.
Headlights turn on and off randomly with truck turned off. 2002 ford f 150 … read more
Kenny Z.
Kenny Z.
Ford Senior Master Tech
5,575 satisfied customers
Headlights are not turning on, fuses ok, switch is brand
headlights are not turning on, fuses ok, switch is brand new … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
3,938 satisfied customers
My left headlight and both backup lights stopped working.
My left headlight and both backup lights stopped working. The control panel light that allows me to see the gas gage is also out. This light comes on and off at times and seems to be related to damp w… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,009 satisfied customers
Replaced rear calibers and now spongy brakes when engine is
Replaced rear calibers and now spongy brakes when engine is operating, hard brake pedal when engine is off. The web site indicates replacing ABS is the solution to the problem. What are your thoughts?… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
On a 2013 Ford Edge 3.5l engine, the brake pedal is heavy
Hello, on a 2013 Ford Edge 3.5l engine, the brake pedal is heavy and making a whistle noise when pressed. I know that is something wrong with the vacuum assistance and I just came to find out that thi… read more
Mike V.
Mike V.
Auto Service Technician
High School or GED
1,335 satisfied customers
My brake lights come on when I brake, but they do not come
My brake lights come on when I brake, but they do not come on when my headlights are on. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I have a 2014 Ford Edge. The headlights and the running
I have a 2014 Ford Edge. The headlights and the running lights in the front do not work, but the turn signals work. The high beams flash but do not stay on. The bulbs and fuses are good. I have replac… read more
Ivan Alvarez
Ivan Alvarez
Lead technician
148 satisfied customers
2005 mustang headlights wont turn off. Replaced headlight
yes.replaced headlight switch and multi fuction switch … read more
Gunvir Singh
Gunvir Singh
1,705 satisfied customers
The headlights do not come on. I got a new headlight relay
The headlights do not come on. I got a new headlight relay switch and they still do not come on. The brights come on the right side. … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
1,900 satisfied customers
My left rear brake does not work when the headlights are
My left rear brake does not work when the headlights are turned off but does work with the headlights on. All the other lights work fine. 1997 for Explorer Sport … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
27,937 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x