Have Ford Questions? Ask a Mechanic for Answers ASAP
Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.
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Hello my name is***** have been a Ford transmission and engine drivability technician for 15 years and have access to all the for service and repair step by step instructions in the Ford dealer only systems if you decide to let me get this resolved with id be more than happy to provide any assistance and documentation to you! If you decide to let me get this resolved by doing that or even a phone call just reply to this. I do show that you have requested a refund a few times though so I will go ahead and escalate this up to the customer service refund department to get that handled for you as quickly as possible. I am sorry you have had any issues using this site I always like to work with a customer through chat or phone until the issue is corrected. If you change your mind and want to give me a shot before the refund just tell the refund advisor and they will get you connected back to me. Once again Im so sorry you have not had a great experience so far. Please just give me a few moments to connect you with a customer service agent to get that refund. Thank you so much again for your patience while I get this refund for you complete.
- Jon Pell