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Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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The heater isn't working. I checked the coolant, its ok. Not

Customer Question

The heater isn't working. I checked the coolant, its ok.
JA: Have you checked to make sure the thermostat is working? What about the coolant level?
Customer: Not sure where the thermostat is or how to check it?
JA: What is the model/year of your Ford?
Customer: 2013 ford edge
JA: Are you fixing your Edge yourself? What have you tried so far?
Customer: Maybe. So far I've only checked the coolant level
JA: Anything else you want the mechanic to know before I connect you?
Customer: We bought the car used with 100k warranty. Would this be covered?
Submitted: 10 months ago.
Category: Ford
Expert:  Ron replied 10 months ago.

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

Expert:  Ron replied 10 months ago.

With the engine warmed up and the heater turned on, if you place your hands on both heater hose out under the hood at the firewall are both hose getting nice and hot?