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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 48344
Experience:  16 years experience
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My sound is off on myFord Touch. Everything else work but

Customer Question

my sound is off on myFord Touch. Everything else work but the sound. It says the entertainment system is off.
JA: What is the model/year of your Ford?
Customer: 2013 D250
JA: Are you fixing your D250 yourself? What have you tried so far?
Customer: 2103 F250
JA: Anything else you want the mechanic to know before I connect you?
Customer: I did a factory reset - that didn't help
Submitted: 11 months ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 11 months ago.

Welcome, I'm Chris (aka Moose) I prefer to work when others don't, I am here around lunch and after dinner till after midnight.

No speakers produce sound in radio or CD mode?

Expert:  Chris (aka- Moose) replied 11 months ago.

Hello again Chris here,

  • I am following up with you to see if you got everything you needed from my answer.
  • I have not heard back from you, so I assume you were not pleased. We're you pleased with my help?
  • If you were not pleased with my help, please let me know by replying so I can help more.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I may never know it.)

Thanks Chris

Customer: replied 11 months ago.
My truck is in the shop getting fixed - you gave me no answers - I don't think I should have to pay
Customer: replied 11 months ago.
I don't need to call you. Parts require replacement - there is nothing more you can help me with
Expert:  Chris (aka- Moose) replied 11 months ago.

Thanks for the update.

Glad your getting it resolved.