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HAVE A 2015 FORD F150 PLATINUM 3.5, WENT TO GROCERY STORE, A

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HAVE A 2015 FORD F150...
HAVE A 2015 FORD F150 PLATINUM 3.5 , WENT TO GROCERY STORE , A REAL BAD THUNDER STORM BEGIN WHILE INSIDE, AFTER IT PASS GOT IN THE TRUCK AND STARTED AND BACK UP THEN DIED , TRY STARTING AND IT STARS BUT IN ABOUT 10 SECONDS DIES AGAIN , AND SO ON , NO DETAILS ON DASH ,TRY LOCKING UNLOCKING GOT EXTRA KEY AND NOTHING. EVERYTHING WORKS !
Submitted: 1 year ago.Category: Ford
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Answered in 7 minutes by:
9/24/2016
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 1 year ago
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6,667
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance
Verified

Can I have the VIN# ***** the mileage?
I need to check Fords database.

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Customer reply replied 1 year ago
1Ftew1eg9ffb84294. 27100 miles
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 1 year ago

Ok. Your vehicle only has Emissions Warranty because it has a branded title through Ford Motor Company. See below. So you will need to have the vehicle properly tested for trouble codes to isolate what is causing the problem. It may have been struck by lightning and at times it will not even show on the vehicle. I live in Florida and I see it a lot during the summer storms. This 2015 F150 is loaded with modules and a built in network that controls the operation of the vehicle. If a module has failed, it can cause the vehicle not to start, run or even stall.

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Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 1 year ago

See below.

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Customer reply replied 1 year ago
Ford is no big help regardless of warranty or not, I will try restting Bcm if not will tow to my mechanic
Ford Mechanic: A. Penland, Ford Senior Master Technician, ASE replied 1 year ago

Ok. But keep me informed if you need more help please.

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A. Penland
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6,667
6,667 Satisfied Customers
Experience: ASE Master Certified, ASE Advanced Gasoline Engine Performance

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