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Is this power windows or manual windows?Will the glass try to move if there power windows?
When you work the switch dose the motor try to move the glass and do you hear it engaging?
Okay then the window is in a bind and the common cause for this is usually a failed window regulator. The regulator on your Contour is cable driven and what usually happens it the cable will break causing the glass to bind. Are you able to remove the regulator and have a look at it if I provide you with the steps to do so?
Yes its inside the door panel and the cables connect to the glass rail. The motor runs the regulator with the cables which are know to break.
The glass has to be removed from the rail in order to get the regulator out. Would you like the removal steps?
I would start with having a close look at the regulator. See the steps to remove it in the link below. Leave the window up for the removal steps.https://dl.dropboxusercontent.com/u/104923897/window%20regulator%20Sept%2024.pdf