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Both front power windows stopped working at the same time. I

Customer Question
both front power windows stopped...
both front power windows stopped working at the same time. I just replaced the switch pod with a used one and the problem continues
JA: Have you checked the fuses?
Customer: i checked both fuses inside the cabin
JA: What is the model/year of your Ford?
Customer: 2005 marquis
JA: Are you fixing your Marquis yourself? What have you tried so far?
Customer: just the fuses and replacing the switch pod - myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Ford
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Answered in 2 minutes by:
9/19/2016
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23,821
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Verified

Hello. My name is ***** ***** I am happy to assist you today. Give me just a moment to review your post, and I'll be right back with the help you need.

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Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

Do both windows not work from either the drives door switch or the passenger door?

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Customer reply replied 1 year ago
correct
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

Are you able to do some testing If I provide you with the steps starting with checking for power in and out of the master switch?

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Customer reply replied 1 year ago
I'm not overly mechanical. how complicated are the steps?
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

If you nor mechanical you may need some hands on help performing the steps. Do you have access to someone who can help you with these steps?

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Customer reply replied 1 year ago
no, it;s just me.
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

well unfortunately with out proper testing there is no easy answer. Im suspecting you may have a bad Accessory delay relay but its a guess with out the testing.

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Customer reply replied 1 year ago
OK. I know the relays are in the box under the hood and I'm not willing to f-up under there. Thanks for your help, anyway.
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

Your very welcome and if you can get someone to help you with some hands on testing I can provide the steps.

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Customer reply replied 1 year ago
cheers
Ford Mechanic: Ron, ASE Certified Technician replied 1 year ago

You as well.

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Ron
Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23,821
23,821 Satisfied Customers
Experience: 23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs

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