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Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.
The shift linkage could be slightly out of adjustment causing this problem. You need a scan tool to diagnose, this will tell you that the computer sees if the camera system is seeing that the truck is in reverse.
I have also seen a lot of problem with the cameras themselves.
I will look it up in the service manual what is the VIN number?
Selector Lever Cable Adjustment - Floor Shift
Fig 55: Locating Selector Lever Cable Splash Shield Nut
Fig 56: Locating Heat Shield
Fig 57: Cleaning Cable Adjustment Lock
NOTE: To prevent selector lever cable damage, do not apply force to the selector lever cable between the manual control lever and the selector lever cable bracket.
Rotate the cable adjustment lock upward and remove the selector lever cable from the manual control lever.
Fig 58: Disconnecting Selector Lever Cable From Manual Control Lever
Fig 59: Rotating Manual Control Lever
Fig 60: Moving Locking Tab Down
Fig 61: Locating Selector Lever Cable Splash Shield Nut
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Hello again Dan here,
I am contacting you because the post has not been closed or rated.
This question is coming up on 7 days which means it will time out and close.
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Let me help some more. Is there anything else I can help you with?
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