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Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6603
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
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I'm having problems with the remote opening the car want

Customer Question

I'm having problems with the remote opening the car want respond to anything,in tried the other remote same promblem,can't get in car insurance forgot the password number,can you tell me what the problem is ,is it the battery dead or computer promblem. Ford fusion 2013.
Submitted: 11 months ago.
Category: Ford
Expert:  A. Penland replied 11 months ago.

There is a key cylinder on the drivers door behind the small access cover next to the outside door handle. You will have to pop the cover off and insert the key into the key cylinder to unlock the door.