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HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 5631
Experience:  25 years Auto experience, Ford ,GM, Chrysler, Asian & European
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2016 ford explorer has no power steering, message says power

Customer Question

2016 ford explorer has no power steering, message says power steering assist service required.
JA: When was the fluid last checked? Have you heard any whining noises while turning the wheel?
Customer: brand new vehicle. no whining. other messages traction control and uphill assist
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: nothing so far. just drove out of town today without problem. after starting the car a few hours later got these messages
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 1 year ago.
Category: Ford
Expert:  HDGENE replied 1 year ago.

Hello, this vehicle uses an electronic power steering rack called the EPAS system. When you get these multiple warnings for different systems and no power steering function. This is usually due to a failed EPAS control module which is part of the steering rack. So the complete electronic power steering rack would need to be replaced and reprogrammed. As well as a wheel alignment to recenter the steering wheel. Being a 2016 model this should all be covered under warranty.

Expert:  HDGENE replied 1 year ago.

Hello, do you need more help with this concern?

Expert:  HDGENE replied 1 year ago.

If you need more help or information, let me know. If I was helpful, please leave a positive rating