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Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Have you had the fault codes re checked since the issue has re occurred to see what codes are setting with this fault here?
Let me know so we can continue,thanks Pete.
O.k.,if you can get me this info this will help.If you cannot let me know as well.