How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask A. Penland Your Own Question
A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6594
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
Type Your Ford Question Here...
A. Penland is online now
A new question is answered every 9 seconds

Need help resetting mykey, no, 2013 ford mustang, tried

Customer Question

need help resetting mykey
JA: Is the key stripped or worn?
Customer: no
JA: What is the model/year of your Ford?
Customer: 2013 ford mustang
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: tried using both keys
JA: Anything else you think the mechanic should know?
Customer: the reset mykey option doesnt show even with both keys
Submitted: 1 year ago.
Category: Ford
Expert:  A. Penland replied 1 year ago.

If you cannot reset the MY KEY with either key, then both keys may have been set as MY KEY, which means you will need to take it to a Ford dealership and have both keys erased and reprogramed to the vehicle and that will make both of them ADMINISTRATOR keys.