How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

My 2013 ford f150 system frozen, won't start, no dome light,

Customer Question

my 2013 ford f150 system frozen, won't start, no dome light, no dash lights, truck doesn't respond to either of two keys, can't shift into neutral, battery is 2 months old top of the line, have fully charged it over period of 3 hours.
Submitted: 11 months ago.
Category: Ford
Expert:  James replied 11 months ago.

With nothing lighting up at all this would indicate a voltage concern. Do you have a multi meter to test for voltage?