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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23821
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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I have 2008 ford f350 6.4 diesel i have problems on the

Customer Question

Hi my name is ***** ***** have 2008 ford f350 6.4 diesel i have problems on the headlights low beams can you help I don't find any bad fuse can you help me to fine the problem
JA: Have you checked the fuses? Have you checked the bulbs?
Customer: The bulbs are good
JA: What is the model of your '08 Ford?
Customer: Ford F-350 6.4 diesel super duty lariat
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I check all fuse bubs I replace the headlights swicth still don't work
JA: Anything else you think the mechanic should know?
Customer: Have installed snow plow last year but I didn't have any problems until now all wire connection was professional installed
Submitted: 12 months ago.
Category: Ford
Customer: replied 12 months ago.
I writing for my answer?
Expert:  John Vieira replied 12 months ago.

Hello and welcome, My name is ***** ***** I will be working with you on the issue ar hand.

Customer: replied 12 months ago.
Ok
Expert:  John Vieira replied 12 months ago.

Do you have a factory trailer tow package?

Customer: replied 12 months ago.
Expert:  John Vieira replied 12 months ago.

Give me ten minutes please to look up this issue and find the correct relay in the service manual online at the ford website, I will be right back....thanks for your patience.

Expert:  John Vieira replied 12 months ago.

Your truck has daytime running lights, correct?

Expert:  John Vieira replied 12 months ago.

I am reading your diagram now

Customer: replied 12 months ago.
Ok yes it has running lights
Expert:  John Vieira replied 12 months ago.

Did you check fuse Fuse 7 and 8 in the smart junction box which is located on the passenger side behind the kick panel?

Customer: replied 12 months ago.
all good
Expert:  John Vieira replied 12 months ago.

Okay, one sec.

Customer: replied 12 months ago.
I think the pcm cut the power i scanned it has code for electronic control module i reset it works for couple minutes and shots off again
Expert:  John Vieira replied 12 months ago.

okay, thanks

let me see,

you reset it then they work for a few minutes? Do I have that right?

Expert:  John Vieira replied 12 months ago.

Give me a few

What code number s please

Customer: replied 12 months ago.
I forgot I turn of already
Expert:  John Vieira replied 12 months ago.

okay

Expert:  John Vieira replied 12 months ago.

I'm going to need you to re scan and report those codes please...it is so helpful for diagnosis and this will send me to the correct pinpoint test