How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James Your Own Question
James, Ford Technician
Category: Ford
Satisfied Customers: 3628
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
Type Your Ford Question Here...
James is online now
A new question is answered every 9 seconds

My son has a 1999 Ford Expedition and all of a sudden the

Customer Question

My son has a 1999 Ford Expedition and all of a sudden the keyless entry on the door wont work and he cant lock the vehicle manually with key or with lock keypad in door. Airbag light stays on sometime check engine light comes on. Could this be the GEM module?
Submitted: 1 year ago.
Category: Ford
Expert:  James replied 1 year ago.

Hello, I would first check the wires between the door and body of the vehicle? If the key won't turn manually in the door that is a mechanical linkage. If it is binding up that is going to be inside the door. When you press the keyless entry button does it light up?