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Trans axle light is on with the battery light car won't

Customer Question
start JA: Have you tested the...
Trans axle light is on with the battery light car won't start
JA: Have you tested the battery? Have you tried testing the alternator?
Customer: Haven't been able to yet. Battery is old and connections are corroded.
JA: Tell me a bit more about what's going on so he can help you best. Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Disconnecting the battery in hopes of resetting the computer.
JA: Is there anything else important you think the Ford Mechanic should know about your Ford?
Customer: It's a 2003 Ford Taurus
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Ford
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Answered in 33 minutes by:
6/13/2016
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 26,816
Experience: ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome! My name isCustomerand I can assist you with your question.

I have been in the auto repair business for many years and specialize in diagnosing vehicles with problems like this one you are describing. I am confident we can resolve your problem together provided you stick with me and run the necessary tests. Please understand that I don't know your skill level and that I can't see, smell, hear, or touch the vehicle either, so it may take a few replies to get to satisfactory results. I am also going to do my best to direct you with the fastest, easiest and most common things to check first to make this as simple as possibly for both of us. I just ask that you provide me with the all of the correct information up front and with the most accurate tests results as we move on so that I can point you in the right direction. I would also appreciate a positive rating from you in return for sharing my time and knowledge and expeirence with you in a timely mannner. Even if you rate my answer after the first few replies, we can still continue our conversation at no further cost to you. With that being said, lets get started.

Can I start by getting your VIN? Thank you!

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Customer reply replied 1 year ago
1fafp55u13g256163
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

Thank you for the VIN!

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Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

I take it the engine does not crank over? Are there any anti theft or security lights on or flashing on the dash?

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Customer reply replied 1 year ago
Nope
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

Ok, have you checked for power down at the starter?

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Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

You might just have a bad starter..

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Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

Have you checked the battery?

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Customer reply replied 1 year ago
In the process of getting a new battery now since it is old. CAr is at a gas station in the rain.
Ford Mechanic: AMEDEE, FORD TECHNICIAN replied 1 year ago

Gotcha! It might just be as simple as a bad battery or a bad starter. Both are very common. Just be sure that the cable connections are clean and tight.

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AMEDEE
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 26,816
26,816 Satisfied Customers
Experience: ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector

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